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Notice for all our visitors

This page was updated 13 May 2021

We’re updating our visitor guidelines to keep you, our patients, and our staff safe.

We appreciate that it’s a difficult time for everyone, but we kindly ask that you respect our guidelines, and our staff who are doing their best.

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

When you visit, you must wear a face covering, wash your hands and use the gel provided, and keep socially distanced from others.  

Lateral flow tests

You must also have had a Lateral Flow test before you arrive.

About 1 in 3 people with Coronavirus do not show symptoms, but can still infect others.

Getting tested regularly is the only way to know if you have the virus.

You can find out more and book your test on the Gov website.

Find a rapid lateral flow test site in your area from the gov.uk website

Visitor checklist

If you answer ‘yes’ to any of the following questions, you cannot visit at this time. 

  1. Do you or any member of your household/ family have a confirmed diagnosis of COVID‑19? 
  1. Are you or any member of your household/family waiting for a COVID‑19 test result?  
  1. Have you travelled internationally in the last 10 days?

If yes, confirm where and if this is a country that has been agreed as safe for travel by the government then visiting can proceed. If this is not on the list then 10 days quarantine will apply and visiting won't be allowed.

 Visit the gov.uk website for more information about travel corridors

  1. Have you had contact with someone with a confirmed diagnosis of COVID‑19 or been in isolation with a suspected case in the last 10 days? 
  2. Do you have any of the following symptoms?
  • High temperature or fever
  • New, continuous cough
  • A loss or alteration to taste or smell   

If you have answered ‘yes’ to any of these questions, you cannot visit our wards at this time.

Lateral flow tests

You must also have had a Lateral Flow test before you arrive.

About 1 in 3 people with Coronavirus do not show symptoms, but can still infect others.

Getting tested regularly is the only way to know if you have the virus.

You can find out more and book your test on the Gov website.

Find a rapid lateral flow test site in your area from the gov.uk website

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

From Monday 17 May, up to two visitors from more than one household, can visit a patient.

More visitors may allowed if you need to be accompanied by a carer, or the person you’re visiting is receiving end-of-life care.

Please contact the ward directly to check.

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

When you arrive for your visit, you must:

  • Go to the reception desk, and provide your contact details for test and trace
  • Follow our guidance on face coverings (please bring your own) and social distancing – read more about our guidance
  • Use the hand gel provided
  • Follow the instructions on the posters and stickers around our wards

If you display the symptoms of coronavirus while visiting, you will be asked to leave.  

If you're supporting the patient's personal care, you will be required to wear full personal protective equipment (PPE) which we will provide.

Many of our services can arrange video calls between you and the loved one you would like to visit.

Contact the service directly to find out more.

If your loved one has a smartphone or tablet device with them, we may be able to help them set up video calls.

You can also send a personal message directly to a loved one.

Find out more about sending a message to a loved one