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Notice for all our visitors

This page was updated 5 April 2022

We appreciate that it’s a difficult time for everyone, and we ask that all visitors follow our guidelines, to keep our patients and our staff safe.

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

When you visit, you must wear a face covering, wash your hands and please follow any guidance from our staff.   

COVID-19, influenza, and Respiratory Syncytial Virus (RSV) 

All respiratory infections, including COVID-19, influenza, and Respiratory Syncytial Virus (RSV) and viruses causing gastroenteritis, all remain a serious risk to health.

We know how important it is for people admitted to hospital to have regular contact with family and friends, however, it is also vital that we keep people safe from infection on our wards and follow infection prevention and control (IPC) precautions. 

Please consider other ways to talk to patients on our wards instead of visiting in person, such as phone calls or video calls using tablet devices. 

Contact the ward you wish to visit for more information.

Visitor checklist

If you answer ‘yes’ to any of the following questions, you cannot visit at this time. 

  1. Do you or any member of your household/ family have a confirmed diagnosis of COVID‑19? 
  2. Are you or any member of your household/family waiting for a COVID‑19 test result?  
  3. Do you have any of the following symptoms?
  • High temperature or fever
  • New, continuous cough
  • A loss or alteration to taste or smell
  • Respiratory symptoms, gastroenteritis or any other infectious illness in the last 48 hours   

If you have answered ‘yes’ to any of these questions, you cannot visit our wards at this time.

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

Each patient can have two visitors, plus a carer if required. 

More visitors may allowed if you need to be accompanied by a carer, or the person you’re visiting is receiving end-of-life care.

Please contact the ward directly to check before you arrive.

You must arrange your visit in advance. Please do not turn up without contacting us and confirming your visit first.

When you arrive for your visit, you must:

  • Go to the reception desk, and provide your contact details for test and trace
  • Follow our guidance on face coverings (please bring your own) and social distancing – read more about our guidance (opens new browser tab)
  • Use the hand gel provided
  • Follow the instructions on the posters and stickers around our wards

If you display the symptoms of coronavirus while visiting, you will be asked to leave.  

If you're supporting a patient's personal care, you will be required to wear full personal protective equipment (PPE) which we will provide.

Your visit may take place in a bed bay or a prepared side room.

Many of our services can arrange video calls between you and the loved one you would like to visit.

Contact the service directly to find out more.

If your loved one has a smartphone or tablet device with them, we may be able to help them set up video calls.

You can also send them a personal message.

Find out more about sending a message to a loved one (opens new browser tab)