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Notice for all our visitors

We’ve updated our visitor guidelines to keep you, our patients and our staff safe.

We appreciate that it’s a difficult time for everyone, but we kindly ask that you respect the guidelines that we’re putting in place, and our staff who are doing their best.

We may change these arrangements, and potentially cancel visits, if we feel it’s the right thing to do to keep everyone safe.

 

Arranging your visit

You must arrange your visit in advance. Please do not turn up without agreeing with the service first.

For the time being, we’re limiting visitors to one visit per week.

If you’re unsure about when to visit, please contact the service directly.

Please do not visit if you:

  • Have experienced a persistent cough, now or in the 7 days before your visit
  • Have had a temperature, now or in the 7 days before your visit
  • Have a loss of taste and smell, now or in the 7 days before your visit
  • Have been advised to self-isolate as a household member is unwell

 

When you arrive

When you arrive for your visit, you must:

Many of our visits are taking place outdoors in designated areas.

If the weather does change, we may make arrangements to move the visit.

 

Other ways to visit 

Many of our services are able to arrange video calls between you and the loved one you'd like to visit.

Contact the service directly to find out more.

If your loved one has a smartphone or tablet device with them, we may also be able to help them set up video calls.

 

What to do next when you return home

Take a look at the following NHS guides if you’re returning home from hospital, or from A&E or a GP consultation.

Read NHS guidance if you’ve been discharged from A&E or GP consultation

Read NHS guidance if you’ve been discharged from hospital