Our CQC rating
Rated 'Outstanding' by the Care Quality Commission
We’re proud to be rated as 'Outstanding' by the Care Quality Commission (CQC).
‘Outstanding’ reflects the level of care and commitment our staff have in providing the best services possible for everyone who uses our services.
Highlights from the report:
- The trust had created a positive culture where patients, carers and staff could share their experiences and concerns and where there was a really genuine commitment to learning from experience
- Staff across the trust felt valued and there was a real focus on doing what was best for both staff, patients and carers and a real commitment to the delivery of good quality patient care at every level. Staff at all levels of the trust were proud to work there and morale amongst staff was good
- Quality improvement methodology was embedded throughout the trust and was championed at all levels from ward to board, giving genuine opportunities for staff and patients to identify areas for improvement and make changes. The trust consistently encouraged and supported staff to innovate and develop new ideas
- The trust was a leader in using technology to improve patient care and was continuing to build on its status as a ‘Global Digital Exemplar’