Reports, policies and procedures

We make every effort to ensure our policies and procedures fully meet with our equality and diversity commitments, being fair and inclusive for everyone, including those with protected characteristics.

Key reports, strategies and plans

Our Constitution

Learn about our fundamental principles

Annual Report

Find out how we've performed in 2018-19

True North Annual Plan summary

See our annual 'plan on a page' for 2016-17

Operational Plan

See our implementation plan for 2017-19

Quality Improvement Strategy

Find out how we'll meet our goals for 2016-20

Quality Account 2017-18

Find out about our safe/effective treatments in 2017-18

Quality Account 2018-19

Find out about our safe/effective treatments in 2018-19

Mental Health strategy

Read our mental health strategy for 2016-21

Workforce strategy

Read our workforce strategy for 2016-21

Infection Prevention and Control Annual Report

Find out how we've performed in 2018-19

Declaration of Director interests

Read the full report

Trade Union time off facilities

Find out about our Unions

3 year Strategy Plan 2018-21

Read our plan for the next three years

Freedom of Information polciy

Find out how we handle FOI requests

Complaints Policy and Procedure

Find out how we handle your complaints

Complaints Report 2017-18

View our Complaints Report 2017-18

'Learning From Deaths' Policy

Find out how we're improving our services

Independent investigation

Into the care provided to Ms X: September 2018

Our Equality and Inclusion Strategy

Find out how we're improving in 2016-20

Annual Equality Report

Find out how we're performing in 2017

Annual Summary Report - Services 2017-18

Find out about our service users

Annual Summary Report - Workforce 2017-18

See our workforce data for 2017-18

Gender Pay Gap report 2018

See our GPG data from 2017-18

WDES - 2019 report

Workforce Disability Equality Standard 2019 report

WDES Action Plan 2019

Board Meeting updates

Updates on how we're meeting WRES and WDES targets

WRES 2017-18 report

Workforce Race Equality Standard 2017-18 report

WRES Action Plan 2017-18

Find out how we plan to improve in 2017-18

WRES 2019 report

Workforce Race Equality Standard 2019 report