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Accessibility

How we try to ensure accessibility for all

We’re committed to making sure our websites and digital content are accessible to as many people as possible, and we're continuing to look for new ways of sharing our information.

Our websites conform to the AA ('Double A') level of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 and we develop and test accordingly. 

Please contact us if you're having any difficulties with accessing information on our website.

Visit our Contact Us page for more information.

Some of the guidelines we follow:

  • We try to use clear, simple language
  • We use colours that have enough contrast to ensure that type is legible
  • We include Google translate on all pages.

Do you need help viewing any of our websites?

You can make this and any other website easier to read by changing the size text, making your mouse pointer easier to see, magnifying the screen and changing the colours of the background and text.

Find out more about how to change these settings on the

Visit My Web, My Way on the BBC website (opens a new browser tab)

Supported browsers

  • Internet Explorer IE9
  • Internet Explorer IE10
  • Internet Explorer IE11
  • Microsoft Edge
  • Firefox
  • Safari (latest versions)
  • Chrome (latest versions)
  • Opera (latest versions)

We try to be as clear as possible when we talk to you about your health.

Our glossary of terms page covers some of the terms you may come across when you speak to our staff or use our services.

You can always ask a member of our staff if you’re ever unsure about a word or phrase.

View our Glossary page