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Find support and help

Help for young people

  • Visit the NSPCC website or call 0808 800 5000 for support regarding a child or a young person
  • If you're under 18 yourself, contact Childline on 0800 1111
  • Visit our CYPF website for more advice and support

Support older relatives

  • Visit the NSPCC website or call 0808 800 5000 for information on supporting your parents
  • Contact Age UK on 0800 678 1174, or Action on Elder Abuse 0808 808 8141 for support with older people

Mental health support

During these difficult times, it's possible that someone you know will die due to Covid-19, or the circumstances around someone’s death such as being with them towards the end, or their funeral arrangements may not be what you expected, which can be hard to process. You may have lost someone and now feel alone due to social distancing measures.

Grief is a natural process which everyone experiences differently - there is no 'normal' or 'right' way to grieve.

Cruse Bereavement Care has a comprehensive set of resources specifically tailored to coronavirus, including dealing with bereavement and grief, grieving and isolation, children and young people, trauma and funerals.

Cruse also offer a national helpline manned by trained volunteers;  open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours until 8pm on Tuesday, Wednesday and Thursday evenings.

Phone 0808 808 1677 or email

Age UK have produced a very helpful bereavement support guide.

Domestic violence, also called domestic abuse, includes physical, emotional and sexual abuse in couple relationships or between family members. Domestic violence can happen against anyone, and anybody can be an abuser.

During the COVID-19 pandemic, domestic abuse charities and other organisations are reporting an increase in cases.

If you or someone you know are at risk, you can reach out to one of these national or local support services, including the police and refuges:

  • If it's an emergency, please call police on 999 or non emergency 101
  • 24-Hour National Domestic Abuse HelpLine 0808 2000 247
  • West Berks Domestic Abuse Service (Newbury area) 0800 731 0055          
  • Berkshire Women’s Aid (Reading, Wokingham & Bracknell areas) 0118 954003   
  • The DASH Charity (Windsor and Maidenhead), South Bucks  01753 549865
  • Hestia Slough  01753 477352   
  • Download the Bright sky app (disguised as a weather app) for free information and local support, understanding the signs of abuse and ‘am I at risk?' Questionnaire.

The following are some tips for internet browsing if you are not feeling safe:

  • Browse in a private space
  • Use a private browsing window. This means that your browsing history will not be saved and no cookies will be set. Here are instructions for how to do this in Chrome, instructions for Safari and instructions for Microsoft Edge
  • Have another tab or window open in the background that would be very normal for you to be visiting such as BBC News. If your privacy is compromised you can quickly revert to this site
  • If you suddenly need to close your browser window, the keyboard shortcuts will make it quicker. These are Command-W on a mac or Control-W on a PC