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Find support and help

Help for young people

  • Visit the NSPCC website or call 0808 800 5000 for support regarding a child or a young person
  • If you're under 18 yourself, contact Childline on 0800 1111
  • Visit our CYPF website for more advice and support

Support older relatives

  • Visit the NSPCC website or call 0808 800 5000 for information on supporting your parents
  • Contact Age UK on 0800 678 1174, or Action on Elder Abuse 0808 808 8141 for support with older people

Mental health support

During these difficult times, it's possible that someone you know will die due to Covid-19, or the circumstances around someone’s death such as being with them towards the end, or their funeral arrangements may not be what you expected, which can be hard to process. You may have lost someone and now feel alone due to social distancing measures.

Grief is a natural process which everyone experiences differently - there is no 'normal' or 'right' way to grieve.

Cruse Bereavement Care has a comprehensive set of resources specifically tailored to coronavirus, including dealing with bereavement and grief, grieving and isolation, children and young people, trauma and funerals.

Cruse also offer a national helpline manned by trained volunteers;  open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours until 8pm on Tuesday, Wednesday and Thursday evenings.

Phone 0808 808 1677 or email

Age UK have produced a very helpful bereavement support guide.

Social isolation can increase risk for those who are living in a situation of domestic abuse. Here are some places you can call for support:


  • DASH on 01753 549865
  • The police on 999 (emergencies) or 111 (for non-emergencies)
  • The National DV helpline (includes advice for refuge accommodation) 0808 2000247
  • Make Yourself Heard is a police campaign about how to get urgent help from the police when someone is unable to speak. This can be particular useful for victims of domestic abuse who are in the same house as the perpetrator.  After dialling 999 if the caller is unable to speak or make any sounds then you will be prompted to press 55. This will inform the police you are a genuine caller and not just a hoax or a dialling error – find out more about Make Yourself Heard.
  • Berkshire West have created lots of information to help with support for domestic abuse.

The following are some tips for internet browsing if you are not feeling safe:

  • Browse in a private space
  • Use a private browsing window. This means that your browsing history will not be saved and no cookies will be set. Here are instructions for how to do this in Chrome, instructions for Safari and instructions for Microsoft Edge
  • Have another tab or window open in the background that would be very normal for you to be visiting such as BBC News. If your privacy is compromised you can quickly revert to this site
  • If you suddenly need to close your browser window, the keyboard shortcuts will make it quicker. These are Command-W on a mac or Control-W on a PC