Changes to our Community and Specialist Nursing services due to Coronavirus (COVID-19)
We’ve put more details about these changes in the page below. These changes will remain in place until further notice.
Our Community Nursing team, also known as District Nurses, can provide you with the healthcare you need in the comfort of your own home. We want you to feel confident and independent while staying safe and avoiding unnecessary trips to hospital.
We can provide for a number of healthcare needs, including:
- Acute illnesses
- Chronic illnesses
- Specialist nursing interventions
- End of life (or Palliative) care
To make sure you still receive the care and help you need at home, we’re making some changes to how we do assessments and appointments.
Appointments and assessments
If you’re being supported by our community nursing teams, we’ll contact you to make new arrangements for any appointments you have. This may include doing some appointments over the phone or using video calls.
Where possible, we’ve also provided training to some of our patients and their families for minor wound dressing and giving certain medication.
Until further notice, we’re stopping:
- All face to face appointments were possible in our Specialist Nursing and Rehabilitation services
- Our Falls group sessions, but we’re sending exercise leaflets to all our patients and arranging support calls
If you have any questions, or need urgent help, please contact your nursing team.
Once you’ve been referred to our service, we’ll book a Home Visiting Needs assessment with you to determine whether this is the best care for you.
If you’re care needs fall outside of what we can provide, we’ll signpost you on to other professionals and statutory or voluntary organisations which can help provide the care you need.
If Community Nursing is the service you need, we’ll arrange a time to come visit you at home or in your local clinic to discuss your lifestyle, medical history and current medication, what you eat and drink and any allergies you have. We’ll then work with you to identify your healthcare needs and plan your care effectively, booking in time to regularly review your progress.
Each time we visit you at home, we’ll bring our laptop or tablet so we can check and update your clinical records in real time. We can also share this information – with your permission – with your local GP, therapist or anyone else who’s involved in your healthcare.
Before we finish our visit, we’ll make sure that you have all the information you need, including our 24 hours phone number and a copy of your medication charts.
Once you’re feeling more confident and your health has improved, we’ll refer you back to the care of your local GP or clinic.
We’ll take some time during your Home Visiting Needs assessment to identify whether you need any additional or specialist assessments, focusing on your physical, psychological, social and spiritual needs.
Our healthcare assistants can also provide a range of diagnostic tests, such as blood tests, blood pressure and urine analysis, to help us identify any conditions and plan your care.
If you’re experiencing bladder or bowel problems and are unable to make it to one of our continence clinics, we can provide continence care for you in your own home.
We can also provide Catheter and Stoma support and, over a period of up to several weeks, will educate you on how to use, empty and maintain your own equipment at home so you can stay independent.
Suppositories, enemas and other aids for constipation can also be offered to you once you’ve been given a specialist needs assessment.
If you’re suffering from a serious eye condition, such as cataracts or glaucoma, or have just had eye surgery, we can help you recover by teaching you how to apply your eye drops correctly.
We can also train you on how to use specialist aids that can make using eye drops much easier.
High tech care
We’re able to provide intravenous (more commonly known as IV) therapies in your home and will maintain any and all IV lines, taking blood samples as and when needed.
We can also deliver chemotherapy treatments at home so that you don’t have to stay in hospital.
End of life care
We’ll help you plan for your end of life care and provide you with an individualised care plan that takes all your emotional, psychological and physical needs into consideration and provides support to your carers and family members.
By working with your GP, palliative care specialist nurses and organisations (including local hospices, Marie Curie, charities and your local authority) we’ll make sure that you’re given the best care possible, including any assessments, medication and equipment that will make you more comfortable.
We follow the national standards when prescribing medication and take every action to make sure you’re receiving safe and effective treatment.
If you need to start or continue taking medication at home, we can provide you with up to two weeks of training to make sure that you’re able to self-care and avoid going into hospital.
We can carry out an assessment to determine if you need any equipment, such as a hospital bed, commode, pressure relieving equipment or aids to daily life, and have it delivered to and set up in your home.
Home equipment assessments can also be carried out by an occupational therapist or physiotherapist so you don’t have to access multiple services.
If you’re registered with a Berkshire GP, you can self-refer into our service by contacting our Integrated Hub. You can also be referred in by one of the following:
- Local GP
- Health or social care professional
- A voluntary sector organisation
- Your carer or relatives
Our service is only available to those aged 18 or older, or those aged 16 to 17 and in transition from paediatric care.
Call 0300 365 1234