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Psychologically Informed Consultation & Training Team (PICT)

We provide consultation, training, and support to staff who work with people with complex emotional needs or personality disorders. This includes teams working across community, inpatient, and primary care settings in Berkshire.

Our team includes Psychologists, Psychotherapists, and Lived Experience Practitioners, who have experience in working with people who have complex emotional needs which may be associated with a diagnosis of Emotionally Unstable Personality Disorder (EUPD), also known as Borderline Personality Disorder (BPD). We aim to increase staff skills and overall confidence to continue providing outstanding patient care.

Our service is for staff, rather than patients. We also provide training to partner agencies, including emergency services and third sector services.

We provide support to staff through consultation, supervision, and training.

We can do this through individual sessions or combine different parts to create a programme to suit your team’s needs.

Email PICT@berkshire.nhs.uk to find out more


We will arrange a meeting with you, as an individual or as a team, to think about:

  • Building an understanding of someone’s life experiences, needs, behaviours, and risk, known as a formulation
  • Supporting you to deliver improved quality of care leading to more positive outcomes
  • Providing advice and support about your responses, including emotional responses, to difficult interactions, which may include individuals who call more frequently/ have unmet needs/ are emotionally distressed
  • Reflecting on the impact on teams and individuals when supporting people


We offer a variety of bespoke, ‘bitesize’ and advanced training options about working with people who may difficulties associated with the diagnosis of personality disorder. All our training is co-designed and co-delivered by clinicians and trainers with lived experience.

An example of our training sessions include:

  • Introduction to working with personality disorder (for GPs and Primary Care staff) – 1 hour
  • Knowledge and Understanding Framework (KUF) 3 Day Multi-agency Awareness Training (3 days across 3 months, open to all)
  • Working with People who Self-Harm (1-hour bitesize session and 4.5 hour extended workshop options)
  • Understanding Attachment and developing the Therapeutic Relationship (3.5 hours)

Please contact us directly for our training catalogue to see available sessions and dates.

Who can apply for training?

Staff working in Berkshire are welcome to book spaces on our training. Many of our training attendees work in the following areas:

  • Berkshire Healthcare NHS Foundation Trust
  • Primary Care Network
  • Voluntary/Third sector organisations
  • Specialist placement/care providers
  • Social care and Education sector
  • Key partner agencies, including emergency services

Who can request a consultation?

Primary Care Network staff, such as GPs, can access our virtual consultation slots via Teams from 1-2pm, Monday, Tuesday, Thursday and Friday.

Email PICT@berkshire.nhs.uk to be sent the Teams link or to arrange a consultation at your convenience.

Berkshire Healthcare staff can also request a consultation by emailing PICT@berkshire.nhs.uk.

Carer support 

If you need carer support, there are charities and teams across Berkshire you can contact:

Area Team  Call Email
Bracknell Signal for Carers (visit their website) 01344 266 088 info@signal4carers.org.uk
Reading & West Berkshire Berkshire Carers Hub (visit their website) 0118 324 7333 ask@berkshirecarershub.org
Wokingham Berkshire Carers Hub (visit their website) 0118 324 7333  ask@berkshirecarershub.org 
Windsor & Maidenhead Signal for Carers (visit their website) 01628 947 974 waminfo@signal4carers.org.uk
Slough Slough Carers Support (visit their website) 01753 303 428 sloughcarers@gmail.com

Books and guides

You can find more information about personality disorders in the following books, which you may be able to find in local libraries, or you can buy them online.

  • Stop walking on Eggshells: Taking Your Life Back When Someone You Care About Has Borderline Personality Disorder, by Kreger Randy and Paul Mason
  • The Borderline Personality Disorder: Everything You Need to Know About Living with BPD, by Alex Chapman and Kim Gratz
  • Overcoming Borderline Personality Disorder: A Family Guide for Healing and Change, by Valerie Porr
  • Get Me Out of Here: My Recovery from Borderline Personality Disorder, by Rachel Reiland
  • Meeting the challenge, making a difference: Working effectively to support people with personality disorder in the community (opens in new browser tab), by Heather Wood, Winifred Bolton, Kath Lovell, and Lou Morgan

Our mental health teams and services, including Talking Therapies, are available if you need support. 

Find out how to access mental health support (opens new browser tab)

You can also find resources and guides on our website to help you if you need more advice.  

Resources to help with your mental health wellbeing (opens new browser tab)