Coronavirus (COVID-19) Information
This page was updated 3 July 2020.
We want to reassure you that we have plans in place to manage the situation and keep you and our staff safe. We are regularly updating this page, and our dedicated COVID-19 section on our website with new information about symptoms, appointments and services.
Symptoms of COVID-19
The main symptoms of coronavirus are:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature), OR
- new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual), OR
- loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least one of these symptoms.
You can find the latest information about COVID-19 (coronavirus) and what you need to if you/a member of your household are experiencing symptoms at:
We’ll also add updates to our services on our websites, so please keep checking back for full details:
Advice to all patients
If you’re showing symptoms of COVID-19 or are self-isolating, please do not come to our hospitals or clinics. Instead, contact your service to inform them and rearrange your appointment.
Please continue coming to appointments unless:
- We’ve contacted you to cancel or reschedule your appointment
- You have a high temperature and/or a new continuous cough
- You’ve been told to self-isolate
If you’re expecting a home visit, please contact us if you or anyone in your home are showing symptoms of COVID-19. Depending on your needs, we may be able to offer an alternative such as online consultations/Skype chats, or a call if you’re unable to attend an appointment.
Advice for visitors to our hospitals
To protect both our patients and our staff caring for them, we're asking the public to limit visiting and to consider other ways of keeping in touch, like phone calls. Please do not visit if:
- You’re unwell and show the symptoms of COVID-19
- You’re vulnerable as a result of medication, a chronic illness or you’re over 70 years of age
If you are visiting, please follow our latest guidance on what to do.
We’ve recently updated our guidelines for patients and visitors. Please read these before coming to our hospitals or receiving care at your home.
Support for everyone
Our teams and services are available if you need mental health support. You can find advice and contact details on our website if you need help looking after your mental health and wellbeing.
Visit our CYPF website for advice on looking after young people under the age of 18 who are experiencing complex mental health challenges.
Remembering to wash your hands properly, and often, can help prevent the spread of the virus. Watch the NHS video below on how to wash your hands properly.
How you can help us
We’re working around the clock to support our patients and fight COVID-19.
During this difficult time, we need your support more than ever to carry on protecting our staff, our patients and the wider community. There's different ways you can help us.