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  3. Foot Care

Service : Podiatry Service

  • Service overview
  • Accessing our service
  • Preparing for an assessment
  • Managing your health
  • Contact us and FAQs
  • Related services

Service overview

We provide care for painful, high-risk foot issues (below the ankle) that may be causing mobility and independence issues for you, such as:

  • foot wounds or infections
  • minor nail surgery for nail pathologies, like ingrown toenails
  • podiatric Musculoskeletal care, also known as Biomechanics
  • foot pain associated with foot function, or structural abnormalities for common foot and ankle conditions including insoles/orthotics

Symptoms

There are symptoms to look out for if you think you might need podiatry support, including:

  • your foot feels hotter than usual
  • there are new areas of discolouration, inflammation, or swelling
  • there is any discharge or bleeding coming from your foot
  • you have any flu-like symptoms with a foot wound
  • you notice a new foot wound

Accessing our service

Referral criteria

We specialise in complex foot health issues.

We can only accept your referral if your foot health issue relates to certain types of issues, including:

  • severe problems including ulceration (open wound) infection, like cellulitis
  • acute or chronic painful lesions, like infected in growing toenails
  • poor circulation (peripheral arterial disease), nerve damage in the foot caused by diabetes (diabetic neuropathy) associated with foot wounds, ulcerations and undiagnosed lesions
  • biomechanical problems/ structural foot problems or walking (gait) dysfunction

Non-eligible criteria

We don’t provide routine foot care, but we can guide you to a nail cutting service.

Unfortunately, we can’t offer a referral if your condition relates to other types of foot health issues, such as:

  • ulceration or wound on the ankle or above
  • continued care for a foot health issue that isn’t a priority foot condition
  • normal nail difficulties
  • fungal nail infections
  • conditions or routine nail care that you, your carer, or alternative private provider are able to maintain with basic foot and nail care
  • minor hard skin which is pain free
  • problems that are caused or aggravated by inappropriate footwear
  • verrucae

Referral

Please check our referral criteria to see how we can help you.

You can be referred by a healthcare professional, such as your GP. If you have an urgent foot condition such as an open wound, infection or ingrowing toenail you can use the self-refer form or contact us. 

  • Use podiatry self-referral form
  • Contact us
  • Visit NHS 111

Sepsis

If you have a wound or break in the skin on your foot and you have suddenly developed symptoms associated with Sepsis, please do not complete our referral form as you may require urgent medical assistance.

Please contact 111, attend urgent care service, or book an urgent appointment with your GP.

Preparing for an assessment

Try to arrive in plenty of time for your appointment. If you’re late we may not be able to see you. If you cannot attend, please give us 24 hours’ notice.

Your appointment will last for approximately 30 minutes to 1 hour, and you’re welcome to bring a carer or relative to the appointment with you.

Our podiatrist will examine your feet and talk about different treatment options open to you and if we can treat there and then.

As we’ll be looking at your feet and legs, we suggest wearing loose fitting trousers and your everyday shoes.

Please wash your feet, but do not apply cream, talcum powder, or nail polish as this may prevent you from being treated.

Remember to bring a list of medication with you.

During your appointment, we’ll talk with you about your general health and concerns you have about your foot health.

Clinics, or home visit

Our teams are based in clinics across Berkshire.

We’ll try to offer you an appointment in one of our community clinics close to where you live.

Some of our specialist services are only performed at specific clinics, so you will need to travel for your treatment appointment.

We may offer home visits, however these appointments are limited for bedbound people

Managing your health

Self-care guides

If you’re able to do so safely, or you have someone in your household who can help you, file your nails to help prevent any damage from long or thick nails.

You can use our document guides, or visit our Health Information Video Library.

We have videos covering different areas of foot health, including:

  • splints and footwear
  • postural management
  • flat feet
  • toe walking (childrens)
  • calf muscles
  • diabetic foot complications
  • pressure ulcers
  • and more
  • Visit our Health Information Video Library

Alternative Podiatry Treatment

Download Alternative Treatment Podiatry Foot Care Service

File size: 112KB

pdf

Caring For Your Feet

Download Caring For Your Feet Podiatry Foot Care Service

File size: 222KB

pdf
Patient appointment

Your e-Health Passport

Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.

Learn more

Contact us and FAQs

Bracknell & Wokingham

Skimped Hill Health Centre, Bracknell

Foot care (Podiatry)

Contact number: 0118 904 6332

Email: PodiatryBracknell@berkshire.nhs.uk

Post Address: RG12 1LH

Location details

Wokingham Hospital, Wokingham

Foot care (Podiatry)

Contact number: 0118 904 6332

Email: PodiatryWokingham@berkshire.nhs.uk

Post Address: RG41 2RE

Location details

Reading

Podiatry Department - Royal Berkshire Hospital

Foot care (Podiatry)

Email: PodiatryReading@berkshire.nhs.uk

Location details

Tilehurst Clinic, Reading

Foot care (Podiatry)

Contact number: 0118 904 6333

Email: PodiatryReading@berkshire.nhs.uk

Post Address: RG30 4SH

Location details

Slough

Upton Hospital, Slough

Foot care (Podiatry)

Contact number: 0300 365 0555

Email: PodiatrySlough@berkshire.nhs.uk

Post Address: SL1 2BJ

Location details

West Berkshire

West Berkshire Community Hospital, Newbury

Foot care (Podiatry)

Contact number: 0118 904 6333

Email: PodiatryNewbury@berkshire.nhs.uk

Post Address: RG18 3AS

Location details

Windsor, Ascot and Maidenhead

St Mark's Hospital, Maidenhead

Foot care (Podiatry)

Contact number: 0300 365 0555

Email: PodiatryWAM@berkshire.nhs.uk

Post Address: SL6 6DU

Location details

King Edward VII Hospital, Windsor

Foot care (Podiatry)

Contact number: 0300 365 0555

Email: PodiatryWAM@berkshire.nhs.uk

Post Address: SL4 3DP

Location details

Frequently asked questions

Where can I get treatment if I am not eligible for NHS treatment?

You can contact the Royal College of Podiatry (RCPOD) website to check for local podiatrists. 

  • Visit the RCPOD website

We can also help you with

Is there any information for friends, family and carers?

If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.  

  • Find out more
How do I request an interpreter?

We can provide language translation and interpretation support whenever you visit or contact us.

Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.

We offer a range of professional services to ensure everyone can understand and be understood:

  • telephone interpreting
  • video remote interpreting (VRI)
  • face‑to‑face interpreting
  • written translation
  • British Sign Language (BSL) interpreting
  • Learn more
How can I get information in an accessible format?

Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.

We can offer information in a range of accessible formats, including:

  • British Sign Language (BSL)
  • large print
  • braille
  • audio
  • easy Read
  • email
  • text message
  • face‑to‑face support with a carer or advocate present

If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.

  • Learn more
Are service dogs allowed to my appointment?

Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.

These animals are recognised as essential support and are permitted in most areas of our services.

To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.

Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.

Treating our team with respect.

Respect is important.

We will be polite and kind and we expect that you treat our staff in the same way.

Abuse, hate and discrimination against our staff is unacceptable.

We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.

This includes contacting the police to prosecute, and stopping future access to our healthcare services.

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