Martha’s Rule
Are you worried about a deterioration in physical or mental health?
- Don’t feel your concerns are being heard or acted upon?
- Want an independent and/or urgent review?
- Call 0118 960 5000
Mental Health Wards, Prospect Park Hospital: Calls received 24/7 – Ask for the Duty Senior Nurse
- Bluebell, Daisy, Rose and Snowdrop wards - for adults with mental health difficulties
- Sorrel ward - for adults with mental health difficulties who need psychiatric intensive care
- Rowan ward - for adults with dementia
- Orchid ward - for older adults with mental health difficulties
- Place of safety – an area for patients who are brought to the hospital by the police because they are at risk to themselves or others
Physical Health Wards: Calls received 9am – 4pm, seven days per week
- Henry Tudor Ward, St Marks Hospital Maidenhead
- Jubilee Ward, Upton Hospital Slough
- Windsor & Ascot Wards, Wokingham Hospital
- Highclere and Donnington Wards, West Berkshire Community Hospital
- Oakwood Ward, Prospect Park Hospital.
When you call state that you wish to raise a concern under Martha’s Rule. We will take your contact details and follow up your concern.
What is Martha's Rule?
Martha’s Rule is a patient safety initiative in the NHS that allows patients, families, or carers to request an urgent clinical review if they feel a patient’s condition is deteriorating and their concerns aren’t being addressed.
It has been developed in response to the death of Martha Mills and other cases related to the management of deterioration. Central to Martha’s Rule is the right for patients, families, and carers to request a rapid review if they are worried that their or their loved one’s condition is getting worse and their concerns are not being responded to.
Originally created for acute hospital settings, Berkshire Healthcare has adapted and is applying Martha’s Rule to our community physical health and mental health wards.