Service overview
We offer physiotherapy support in your own home if you’re housebound and unable to get to clinic appointments.
We will work with you to create a personalised rehabilitation plan that includes exercises and function activities to improve your daily movement and help you manage your condition in the long-term.
We can offer up to six sessions to help with:
- musculoskeletal injuries, like back pain and arthritis
- orthopaedic issues, such as joint replacements and fractures
- difficulties associated with older age, including falls and reduced balance and mobility
- neurological conditions, such as stroke, multiple sclerosis, and Parkinson’s disease
Accessing our service
You can be referred to us by your GP or healthcare professional if you’re aged 18 and over and registered with a GP in East Berkshire.
We do not currently accept self-referrals.
All referrals must be sent to the Berkshire Integrated Hub.
Preparing for an assessment
You should wear loose, comfortable clothing for your assessment, which will take place in your home and last around one hour.
You’re welcome to have a family member or friend at your appointment, as they can support you with any exercises and advice that we provide.
We will recommend the right support to suit your needs, which may include:
- a personalised rehabilitation programme in your home or local environment, to do on your own or together with your carers, family, or friends
- one-to-one sessions with an experienced Physiotherapist and/or Multitherapy Assistant
- pain management advice
- referral to other appropriate services
- practice mobility and functional tasks
- assessments for, and possible loans or supply of, equipment (dependant on need)
We can also provide guides on how to manage your condition in the long-term.
Managing your health
The following are self-help materials that help to manage health at home. These resources support safety and wellbeing in daily life.
Falls Prevention Checklists:
Checklists can help identify tripping hazards and suggest ways to make the home safer.
Exercise
Gentle yoga, tai chi, or chair-based routines can improve flexibility, balance, and strength.
Watch the video to learn
Hydration and Nutrition, Healthy Eating Booklets
Easy-to-follow guides with recipes and portion tips can support healthy eating and weight management.
Medication Organisers and Charts
Pillboxes and printed medication logs can help track doses and prevent missed or double doses.
Relaxation and Breathing
Mindfulness or deep-breathing exercises can help reduce stress and anxiety.
Sleep Improvement Guides
Simple bedtime routine and environment tips help improve sleep quality and rest.
Social and Cognitive Activity Books
Puzzle books, hobby journals, or brain-training apps support mental activity.
Common Musculoskeletal condition
Low Back Pain - physiotherapy guide
File size: 174KB
Frailty
With some forward thinking, many of the challenges that frailty brings can be managed, or even avoided. You can help to keep your health, mind and social life in order by taking just a few simple actions. Watch the video to find out more.
Maintaining strength as we age
Watch the video to learn how to maintain your strength, as you get older.
How to prevent falls:
Watch the video to learn how to prevent falls.
How to get up from a fall
Watch the video to learn How to get up from the floor after fall.
Your e-Health Passport
Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.
Learn moreContact us and FAQs
Bracknell
Community Physiotherapy Service
Contact number: 0118 904 4758 (Available 8am - 4pm, Monday to Friday)
Slough
Community Physiotherapy Service
Contact number: 0118 904 4757 (Available 8am - 4pm, Monday to Friday)
Windsor, Ascot, and Maidenhead
Community Physiotherapy Service
Contact number: 0118 904 4759 (Available 8am - 4pm, Monday to Friday)
Frequently asked questions
Will I be given any equipment to help me at home?
As part of your assessment, we will look at how you manage at home. If we feel you would equipment would help you move safely and independently, we will provide you with equipment, such as walking sticks, Zimmer frames, toileting aids, or other aids.
Will I be given a specific time for my visits each day?
While we do our best to make sure you have a regular routine for visits, we can’t guarantee a specific time each day. Our schedule can be affected by delays, such as traffic, emergencies, or the needs of other patients earlier in the day.
We always aim to visit within a reasonable time window and will keep you informed if there are any significant delays.
How long will I receive support from your service?
Depending on your needs, you may receive up to six weeks of support from our service. During this time, you will be given exercises to complete at home to support your progress.
I’m able to travel to appointments, but would it be possible to have one at home instead?
No, our service is specifically for individuals who are housebound and unable to leave their homes
We can also help you with
Is there any information for friends, family and carers?
If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support whenever you visit or contact us.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- telephone interpreting
- video remote interpreting (VRI)
- face‑to‑face interpreting
- written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- large print
- braille
- audio
- easy Read
- text message
- face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed to my appointment?
Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
Treating our team with respect.
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This includes contacting the police to prosecute, and stopping future access to our healthcare services.
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