Service : Berkshire Integrated Hub
Service overview
The Berkshire Integrated Hub is our single point of access (SPoA) for a number of community services and Wokingham Adult Social Care.
We review and process your referral to the right service, who will contact you to being care.
We are a team of administrative staff and registered nurses, and we work in partnership with the WestCall GP Out of Hours service.
Our team does not provide direct patient care.
Accessing our service
We accept referrals 24/7, including Bank Holidays, although only urgent referrals will be processed between 6pm to 8am.
Referrals to some services must be made by healthcare professionals, such as your GP or a hospital clinician, via email or phone call. You can see the details of referrals on each of pour service pages.
We only accept self-referrals for:
- East District Nursing
- West District Nursing (for end-of-life care)
- initial contact with Wokingham Adult Social Care
All referrals can be made via phone call. Our referral coordinators will ask for your contact details and gather information about your circumstances.
When we receive all the necessary information for a referral, we will direct your referral to the most appropriate service and our registered nurses can offer clinical support.
Contact us
Berkshire Integrated Hub
Contact number: 0300 365 1234
Email: integratedhub@berkshire.nhs.uk For use by healthcare professionals only.
Location detailsWokingham Adult Social Care
Contact number: 0118 974 6000 For general enquiries, select option 5, then 2, and 2 again.
Alternate contact number: 0800 212 111 For emergency out of hours
Out of hours contact: 01344 351 999 For social care out of hours
Postcode: RG40 1XJ

