Service overview
Our service is available for both adults and children living in Berkshire.
We can guide you on the right diet and nutrition to suit your health condition, such as:
- giving nutrition education for you, your family, carers and other health professionals involved in your care
- supporting you if you’re receiving artificial nutrition at home, to avoid complications and going back into hospital
- advice if you’re living in a residential home and you’re at risk of malnutrition
- providing virtual specialist weight management sessions
- running virtual workshops for parents on managing their infant’s cows milk protein allergy
We can also support you if you’re receiving care at Royal Berkshire Hospital.
Accessing our service
Please speak to your GP or care professional, who can refer you to our service.
Unfortunately, we don’t accept self-referrals. If you’d like to access our service, please ask your healthcare professional to refer you through our Integrated Hub.
Appointment letters are now digital. You will receive a text message with a secure link to your appointment information and be able to confirm, cancel or rebook with just one click.
Preparing for an assessment
If we think that our service can help you, we'll arrange an appointment with you to talk about how we can help.
You can choose to have your appointment:
- online
- as a phone call
- face-to-face
Online video appointment
Your online video appointment will take place using the instructions in your appointment confirmation letter. Please make sure you read the instructions a few days before the appointment
Telephone appointment
Your telephone appointment will be carried out using your telephone number mentioned in the appointment confirmation letter.
Face-to-face appointment
Your face-to-face appointment location will be mentioned in your appointment confirmation letter.
At your appointment, the Dietitian will ask you for a recent height and weight. This helps us keep track of your progress.
If your appointment is for a child, please bring the child and their red book to the appointment if possible.
Translation
If you need an interpreter service, please call either our East or West teams.
Food diary
Completing a food diary is an excellent way to help you become more aware of what you’re eating. Please complete the food diary attached including food type and brand, portion size for each breakfast, lunch, dinner and include any snacks between meals too.
If requested on the diary, please record any symptoms associated with your food intake too. Once complete, make sure your name and NHS number are on the front, please email it to whichever team you're working with in East or West Berkshire.
Please do this at least 3 days before your appointment, to give our dietitians time to review it.
Managing your health
Managing your child's cows milk protein allergy
Watch information webinars produced by NHS dietitians. They will help you understand this condition and learn about milk-free weaning and introduction of a milk challenge.
Restricted eating
Learn more about fussy eating and how we can support you and your child.
Managing your weight
Learn more about healthy weight, BMI, and our Weight Off Your Mind programme here.
Tube feeding
Learn more about tube feeding and how you can get support related to your feeding pump.
IBS and other gut conditions
Find out more about IBS, gut health, and the support available to help you.
Care home resources
Useful nutrition guides and resources for supporting those who are in a care home.
Treating malnutrition
Find out more about the Malnutrition Universal Screening Tool (MUST) and view our resources.
Your e-Health Passport
Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.
Learn moreContact us and FAQs
Community dietitians (West)
We have community dietitians working across East and West Berkshire.
Tilehurst clinic
Nutrition and Dietetics (Community)
Contact number: 0118 904 3251
Email: DietitiansWest@berkshire.nhs.uk
Postcode: RG30 4SH
Location detailsWest Berkshire Community Hospital
Nutrition and Dietetics (Community)
Contact number: 0118 904 3251
Email: DietitiansWest@berkshire.nhs.uk
Postcode: RG18 3AS
Location detailsWokingham Community Hospital
Nutrition and Dietetics (Community)
Contact number: 0118 904 3251
Email: DietitiansWest@berkshire.nhs.uk
Postcode: RG41 2RE
Location detailsCommunity dietitians (East)
We have community dietitians working across East and West Berkshire.
King Edward VII
Nutrition and Dietetics (Community)
Contact number: 0118 904 3250
Email: DietitiansEast@berkshire.nhs.uk
Postcode: SL4 3DP
Location detailsSt Marks Hospital
Nutrition and Dietetics (Community)
Contact number: 0118 904 3250
Email: DietitiansEast@berkshire.nhs.uk
Postcode: SL6 6DU
Location detailsUpton Hospital
Nutrition and Dietetics (Community)
Contact number: 0118 904 3250
Email: DietitiansEast@berkshire.nhs.uk
Postcode: SL1 2BJ
Location detailsSkimped Hill Health Clinic
Nutrition and Dietetics (Community)
Contact number: 0118 904 3250
Email: DietitiansEast@berkshire.nhs.uk
Postcode: RG12 1LH
Location detailsNutricia
Nutricia sell specialised nutrition equipment and supplements. They also have a nursing team if you need advice on using their products.
Nutricia - Homeward
Contact number: 0800 093 3672 For Supplies and deliveries
Nutricia - Nursing team
Contact number: 0345 605 1744
We can also help you with:
Is there any information for friends, family and carers?
If you’re a family member, carer, or you look after someone, there’s practical, financial, and emotional support available from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- Telephone interpreting
- Video remote interpreting (VRI)
- Face‑to‑face interpreting
- Written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to get information in a format that meets their needs.
The Accessible Information Standard (AIS) is a legal requirement for all health and adult social care providers. This means making sure that people who use our services, including carers and families, can understand our information and communicate with us easily.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- Large print
- Braille
- Audio
- Easy read
- Text message
- Face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed at my appointment?
Yes, you are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
What does it mean to treat our team with respect?
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This may include contacting the police to prosecute, and stopping future access to our healthcare services.
How do I find my NHS number?
The easiest way to find your NHS number is using the official NHS online service which can be accessed below.
You may also want to read our guidance page for more information about other ways to find your NHS number or what to do if you cannot find yours.
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BDA (Association of UK Dietitians)
The BDA's 'Small steps to a healthier you' toolkit gives practical tips and ideas to support your health and wellbeing in the long-term. The website has lots of useful information about healthy eating.
Best Start in Life (NHS UK)
Find information and advice about about weaning your child.
BMI calculator for children and teenagers (NHS UK)
Use this calculator to check the body mass index (BMI) of children and teenagers aged between 2 and 17 and get advice about what to do next.
Diabetes UK
Learn more about diabetes and how to prevent and manage it, including meals plans that you can prepare at home.
Health for Teens
Nutrition and diet information to help young people live a healthier lifestyle.
Healthier Families (NHS UK)
Find ways to help your family stay healthy.
Mental Health Foundation
Learn how diet and mental health are linked.
Mind
Find tips for everyday living and healthy eating to help with mental health.
NHS UK
Find information about how to eat a balanced diet, including advice about vegetarian and vegan diets.