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  3. Diet and Nutrition

Service : Nutrition and Dietetics Service

  • Service overview
  • Accessing our service
  • Preparing for an assessment
  • Managing your health
  • Contact us and FAQs
  • Related services
  • External support

Service overview

Our service is available for both adults and children living in Berkshire.

We can guide you on the right diet and nutrition to suit your health condition, such as:

  • giving nutrition education for you, your family, carers and other health professionals involved in your care
  • supporting you if you’re receiving artificial nutrition at home, to avoid complications and going back into hospital
  • advice if you’re living in a residential home and you’re at risk of malnutrition
  • providing virtual specialist weight management sessions
  • running virtual workshops for parents on managing their infant’s cows milk protein allergy

We can also support you if you’re receiving care at Royal Berkshire Hospital.

Accessing our service

Please speak to your GP or care professional, who can refer you to our service.

Unfortunately, we don’t accept self-referrals. If you’d like to access our service, please ask your healthcare professional to refer you through our Integrated Hub.

Appointment letters are now digital. You will receive a text message with a secure link to your appointment information and be able to confirm, cancel or rebook with just one click.

  • Berkshire Integrated Hub
  • Find out more information about digital correspondence

Preparing for an assessment

If we think that our service is right for you, we'll arrange an appointment with you to talk about how we can help.

We'll offer a choice of an appointment online, a phone call, or face to face.

Online video appointment

Your online video appointment will be carried out using the instructions in your appointment confirmation letter, please make sure you read the instructions a few days before the appointment

Telephone appointment

Your telephone appointment will be carried out using your telephone number mentioned in the appointment confirmation letter.

If you would prefer us to use an alternative number, please contact the office on 0118 904 3251 now.

Face-to-face appointment

Your face-to-face appointment location will be mentioned in your appointment confirmation letter.

At your appointment the Dietitian will ask you for a recent height and weight. This is to chart and check your progress throughout your consultations.

If your appointment is for a child, please bring the child and their red book to the appointment if possible.

Translation / Interpreting services

If you require an interpreter service, please call the office East -  0118 904 3250 or West - 0118 904 3251

Food diary

Completing a food diary is an excellent way to help you become more aware of what you’re eating. Please complete the food diary attached including food type and brand, portion size for each breakfast, lunch, dinner and include any snacks between meals too. 

If requested on the diary, please record any symptoms associated with your food intake too. Once complete, make sure your name and NHS number are on the front, please email it to DietitiansEast@Berkshire.nhs.uk or DietitiansWest@Berkshire.nhs.uk at least 3 days before your appointment, to give the dietitian time to review it.

3 Day Standard Food Diary

Download 3 Day Standard Food Diary

File size: 221KB

pdf

Managing your health

Managing your child's cows milk protein allergy

Watch information webinars produced by NHS dietitians. They will help you understand this condition and learn about milk-free weaning and introduction of a milk challenge.

  • Learn more

Restricted eating

Learn more about fussy eating and how we can support you and your child. 

  • Learn more

Managing your weight

Learn more about healthy weight, BMI, and our Weight Off Your Mind programme here.

  • Learn more

Tube feeding

Learn more about tube feeding and how you can get support related to your feeding pump. 

  • Learn more

IBS and other gut conditions 

Find out more about IBS, gut health, and the support available to help you.

  • Learn more

Care home Nutrition and Dietetics Resources

Useful guides and resources for supporting those who are in a care home.

  • Learn more

Treating Malnutrition (MUST)

Find out more about MUST and view our resources.

  • Learn more
Patient appointment

Your e-Health Passport

Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.

Learn more

Contact us and FAQs

Community dietitians

We have community dietitians working across East and West Berkshire. 

King Edward VII

Nutrition and Dietetics (Community)

Contact number: 0118 904 3250

Email: DietitiansEast@berkshire.nhs.uk

Post Address: SL4 3DP

Location details

St Marks Hospital

Nutrition and Dietetics (Community)

Contact number: 0118 904 3250

Email: DietitiansEast@berkshire.nhs.uk

Post Address: SL6 6DU

Location details

Upton Hospital

Nutrition and Dietetics (Community)

Contact number: 0118 904 3250

Email: DietitiansEast@berkshire.nhs.uk

Post Address: SL1 2BJ

Location details

Skimped Hill Health Clinic

Nutrition and Dietetics (Community)

Contact number: 0118 904 3250

Email: DietitiansEast@berkshire.nhs.uk

Post Address: RG12 1LH

Location details

Tilehurst clinic

Nutrition and Dietetics (Community)

Contact number: 0118 904 3251

Email: DietitiansWest@berkshire.nhs.uk

Post Address: RG30 4SH

Location details

Wokingham Community Hospital

Nutrition and Dietetics (Community)

Contact number: 0118 904 3251

Email: DietitiansWest@berkshire.nhs.uk

Post Address: RG41 2RE

Location details

West Berkshire Community Hospital

Nutrition and Dietetics (Community)

Contact number: 0118 904 3251

Email: DietitiansWest@berkshire.nhs.uk

Post Address: RG18 3AS

Location details

Nutricia 

Nutricia sell specialised nutrition equipment and supplements. They also have a nursing team if you need advice on using their products. 

Nutricia - Homeward

Contact number: 0800 093 3672 For Supplies and deliveries

Nutricia - Nursing team

Contact number: 0345 605 1744

We can also help you with

Is there any information for friends, family and carers?

If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.  

  • Find out more
How do I request an interpreter?

We can provide language translation and interpretation support whenever you visit or contact us.

Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.

We offer a range of professional services to ensure everyone can understand and be understood:

  • telephone interpreting
  • video remote interpreting (VRI)
  • face‑to‑face interpreting
  • written translation
  • British Sign Language (BSL) interpreting
  • Learn more
How can I get information in an accessible format?

Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.

We can offer information in a range of accessible formats, including:

  • British Sign Language (BSL)
  • large print
  • braille
  • audio
  • easy Read
  • email
  • text message
  • face‑to‑face support with a carer or advocate present

If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.

  • Learn more
Are service dogs allowed to my appointment?

Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.

These animals are recognised as essential support and are permitted in most areas of our services.

To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.

Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.

Treating our team with respect.

Respect is important.

We will be polite and kind and we expect that you treat our staff in the same way.

Abuse, hate and discrimination against our staff is unacceptable.

We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.

This includes contacting the police to prosecute, and stopping future access to our healthcare services.

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Related services

Specialist Dietetic Service for children and young people

  • Children & young people

Assessments, monitoring, and tailored dietary plans for under-18s who receive enteral nutrition at home or in community settings.

Specialist Dietetic Service for children and young people: Go to service

Community Learning Disability Service for adults

  • Adults

Specialist treatment and support for over-18s who have a learning disability and complex physical or mental health needs.

Community Learning Disability Service for adults: Go to service

External support

Below you can find useful resources on how to improve your lifestyle by making changes to your diet. Along with useful resources from organisations including the NHS. 

Infants, Children and Teenagers

Weaning Advice 

Visit the NHS website to learn more about weaning your child.

  • Learn more

Better healthier families 

Visit the NHS website to learn how to help your family live healthier. 

  • Learn more

Healthy eating information for teenagers 

Visit the health for teens website to learn how to have a healthier lifestyle.

  • Learn more

BMI calculator 

Visit the NHS website to use their children and teenagers BMI calculator 

  • Learn more

Mental health and nutrition

Mind

Visit the Mind website for tips for everyday living and healthy eating.

  • Learn more

Food and mental health

Visit the mental health website to learn how to have a healthier lifestyle.

  • Learn more

Wellbeing and healthy eating for everyone

BDA

View the BDA small steps to a healthier you tool kit. Along with exploring food facts, to help improve your lifestyle. 

  • View healthier toolkit
  • View food facts

Healthy eating information for teenagers 

Visit the health for teens website to learn how to have a healthier lifestyle.

  • Learn more

NHS

Find information about healthier food swaps and how to eat a balance diet by visiting the NHS website. 

  • View healthier food swaps
  • View a balanced diet

Diabetes

Diabetes UK

Learn more about diabetes, how to prevent and manage diabetes. Diabetes UK also offers meals plans that you can prepare at home. 

  • Learn about diabetes
  • View meal plans
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