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Urgent Treatment Centre

We can treat a range of minor injuries.

If you have a more serious injury or it’s an emergency, please call 999 or visit your local A&E.

If we’re not able to treat you here, we’ll direct you to the right service or healthcare professionals who can.

This service was formerly the Minor Injuries Unit. 


Until further notice, we’re only seeing patients who have booked an appointment.

Call NHS 111 to make an appointment

Contact us if you have any questions

Call 01635 273 508

You should be seen within 30 minutes of your appointment time.  

If we have busy waiting times, we’ll give you a pager and let you know when you’re going to be seen.

You must wear a face covering and maintain a 2-metre social distance while you’re here.

You must also wash your hands and use the hand gel provided.

Read more about our guidance for all visitors 


We kindly ask that all patients come to their appointments alone. 

The only exceptions are for those who have a carer, or a child under the age of 16 with them.

In these situations, only one carer, parent or guardian can accompany a patient.

Our team of Nurses and Paramedic Practitioners can help you if you have a minor injury.

We’re open between 8am and 10pm, every day.

If you have an urgent medical concern, call NHS 111 first.

Depending on your needs, they’ll advise you what to do, and may refer you to another service for treatment. 

Accident & Emergency (A&E)

There is no A&E department at West Berkshire Community Hospital.

If you have a more serious injury, please call 999.

We can help with many different types of minor injuries, such as:

  • Allergic reactions, like stings and minor food allergies
  • Bites, bruises and stings
  • Common fractures, like broken wrists
  • Cuts, grazes and scratches
  • Dislocated toes and fingers
  • Emergency contraception
  • Falls where there isn’t loss of consciousness - for falls with loss of consciousness, call 999 or visit A&E
  • Foreign bodies, like splinters in skin and grit in eyes
  • Minor head injuries without loss of consciousness – however, if you’re taking blood thinner medication please go straight to A&E
  • Minor injuries to eyes and ears
  • Minor road accident injuries, like neck strains, cuts and bruises
  • Minor burns and scalds
  • Minor sports injuries
  • Skin infections and rashes
  • Suspected broken limbs
  • Sprains and strains 

If you’re not sure if your illness or injury is serious enough, please call NHS 111 or our clinic before you visit us.

In an emergency, please call 999.

Some injuries may require an x-ray. Once we've assessed your injury, we'll let you know whether or not you need one.

Our x-ray service is available between 8.30am and 6.00pm, Monday to Friday and 11.00am and 6.00pm, Saturday to Sunday.

If you visit us outside of these hours, we’ll treat your injury and book an appointment for your x-ray as soon as possible.

If your GP has referred you for an x-ray, you should come straight to us between 9am and 3.30pm, Monday to Friday.

Your results will be sent to your GP afterwards.

Until further notice, we’re only seeing patients who have booked an appointment.

Call NHS111 to make an appointment

Contact us if you have any questions

Call 01635 273 508

If you have already seen your GP and have a referral letter, please bring it with you.

You can come to us between 8am and 10pm, Monday to Sunday.

If you’re in need of emergency help, call 999.  

Returning equipment

Please return crutches to us when you no longer need them.

Larger bits of equipment such as walking frames, tripods and commodes can’t be returned back to us.

If you have any questions about returning items, please call our collection team.

Call 0844 893 636 and press option 3

You can visit our Minor Injuries Unit at the following times.

Day of the week Opening times
Monday 8am to 10pm
Tuesday 8am to 10pm
Wednesday 8am to 10pm
Thursday 8am to 10pm
Friday 8am to 10pm
Saturday 8am to 10pm
Sunday 8am to 10pm

On Christmas day, our Minor Injuries Unit is open from 10am to 6pm.


Parking including disabled parking is available at the hospital, but please be aware this is pay and display.

You can find full details about parking on our West Berkshire Community Hospital page

Read more about visiting West Berkshire Community Hospital (opens a new browser tab)