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Urgent Treatment Centre

We can treat a range of minor injuries, such as allergic reactions, bruising, and sprains and strains. If you have a more serious injury, please call 999 or visit your local A&E.

If we’re not able to treat you here, we’ll direct you to the right service or healthcare professionals who can.

This service was formerly the Minor Injuries Unit. 

You don’t need to make an appointment or be referred to us. However, if you wish you can now book by calling NHS 111, who will assess your injury and arrange an appointment time.

If you have already seen your GP and have a referral letter, please bring it with you.

You can come to us between 8am and 10pm, Monday to Sunday.

If you’re in need of emergency help, call 999.

We can help with many different types of minor injuries, such as: 

  • Allergic reactions, like stings and minor food allergies
  • Bites and bruises
  • Common fractures, like broken wrists
  • Dislocated toes and fingers
  • Emergency contraception for women aged 14 and older
  • Foreign bodies, like splinters in skin and grit in eyes
  • Falls where there isn’t loss of consciousness - for falls with loss of consciousness, call 999 or visit A&E
  • Head injuries without loss of consciousness – however, if you’re taking blood thinner medication please go straight to A&E
  • Minor injuries to eyes and ears
  • Minor road accident injuries, like neck strains, cuts and bruises
  • Minor burns
  • Minor sports injuries
  • Most cuts and scratches
  • Sprains and strains

If you’re not sure if your illness or injury is serious enough, please call NHS 111 or our clinic before you visit us.

In an emergency, please call 999.

Some injuries may require an x-ray. Once we've assessed your injury, we'll let you know whether or not you need one.

Our x-ray service is available between 8.30am and 5pm, Monday to Friday. If you visit us outside of these hours, we’ll treat your injury and book an appointment for your x-ray as soon as possible.

If your GP has referred you for an x-ray, you should come straight to us between 9am and 3.30pm, Monday to Friday. Your results will be sent to your GP afterwards.

You don’t need to make an appointment or be referred to us. However, if you wish you can now book by calling NHS 111, who will assess your injury and arrange an appointment time.

If you have already seen your GP and have a referral letter, please bring it with you.

You can come to us between 8am and 10pm, Monday to Sunday.

If you’re in need of emergency help, call 999. 

 

Returning equipment

Please return crutches to us when you no longer need them.

Larger bits of equipment such as walking frames, tripods and commodes can’t be returned back to us.

If you have any questions about returning items, please call our collection team.

Call 0844 893 636 and press option 3

You can visit our Minor Injuries Unit at the following times.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8am - 10pm 8am - 10pm 8am - 10pm 8am - 10pm 8am - 10pm 8am - 10pm 8am - 10pm

 

On Christmas day, our Minor Injuries Unit is open from 10am to 6pm.

 

Parking

Parking including disabled parking is available at the hospital, but please be aware this is pay and display.

You can find full details about parking on our West Berkshire Community Hospital page

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