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Minor Injuries Unit

We can treat a range of minor injuries.

If you have a more serious injury or it’s an emergency, please call 999 or visit your local A&E.

If we’re not able to treat you here, we’ll direct you to the right service or healthcare professionals who can.

This service was formerly the Urgent Treatment Centre. 

Our team of Nurses and Paramedic Practitioners can help you if you have a minor injury.

We’re open between 8am and 10pm, every day.

If you have an urgent medical concern, call NHS 111 first.

Depending on your needs, they’ll advise you what to do, and may refer you to another service for treatment. 

Accident & Emergency (A&E)

There is no A&E department at West Berkshire Community Hospital.

If you have a more serious injury, please call 999.


If you’re not sure if your illness or injury is serious enough, please call NHS 111 or our clinic before you visit us.

In an emergency, please call 999.

Minor Injuries we can provide care for

We can help with many different types of minor injuries, such as:

  • Allergic reactions i.e., wasp stings
  • Burns
  • Cuts, including facial cuts
  • Dislocated joints
  • Foreign bodies, such as unwanted objects in ears, nose, throats
  • Fractures
  • Head and facial injuries
  • Insect and animal bites
  • Minor injuries after a road accident, for example neck strain, cuts, bruises, whiplash
  • Sprains and strains  
  • Emergency contraception for women over 14 years 

You can find more information about sex and contraception on the Safe Sex Berkshire website

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There are some injuries we are not able to help with.

Please contact NHS 111 or your GP for support. 

  • Spinal and chest x-rays
  • All minor illness e.g., earache, cystitis, tonsillitis, skin infections, abdominal pain (call NHS 111 or contact your own GP)
  • Tick bites (please contact your own GP)

Some injuries may require an x-ray. Once we've assessed your injury, we'll let you know whether or not you need one.

Please bring the necessary paperwork when you're referred for your x-ray appointment.

X-ray service times

Day of the week Times
Monday 8am to 6.30pm
Tuesday 8am to 6.30pm
Wednesday 8am to 6.30pm
Thursday 8am to 6.30pm
Friday 8am to 6.30pm
Saturday 11am to 6pm
Sunday 11am to 6pm

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment.

Walk-in patients will be asked to call NHS 111.

Call NHS 111 to make an appointment

Contact us if you have any questions.

Call 01635 273 508

If you have already seen your GP and have a referral letter, please bring it with you.

You can come to us between 8am and 10pm, Monday to Sunday.

If you’re in need of emergency help, call 999.  

Returning equipment

Please return crutches to us when you no longer need them.

Larger bits of equipment such as walking frames, tripods and commodes can’t be returned back to us.

If you have any questions about returning items, please call our collection team.

Call 0844 893 636 and press option 3

Our address

Minor Injuries Unit
West Berkshire Community Hospital, London Road, Benham Hill
Thatcham , Berkshire
RG18 3AS

Opening times

You can visit our Minor Injuries Unit at the following times.

Day of the week Opening times
Monday 8am to 10pm
Tuesday 8am to 10pm
Wednesday 8am to 10pm
Thursday 8am to 10pm
Friday 8am to 10pm
Saturday 8am to 10pm
Sunday 8am to 10pm

On Christmas day, our Minor Injuries Unit is open from 10am to 6pm.


Parking including disabled parking is available at the hospital, but please be aware this is pay and display.

You can find full details about parking on our West Berkshire Community Hospital page

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