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Dental Service

If you’re unable to visit a general dentist because of a health condition, we can provide you with dental care.

All our Community Dental Clinics are open.

We’re prioritising appointments, which does mean we aren’t able to see as many patients each day.

We thank you for your continued patience during this time. If you have an urgent issue, please call the emergency numbers listed below.

Your appointment

To keep you, our staff and other patients safe, we’ve made changes to our appointments and will send details with your appointment. 

  • Waiting rooms are not in use, so we ask that you wait outside or in your car until we call you in
  • You must wear a face covering when you come in, and follow guidance around social distancing
  • You may bring a parent or carer with you
  • We’ll ask you if you have any COVID-19 symptoms - if you have any, we will not be able to see you, but we will rebook your appointment 

Emergency care

If you are a Community Dental patient, please contact us for advice

Call 0118 9422 250

Call 01344 458 115

If you are not a Community Dental patient:

if you have a dentist, you should ring them for emergency advice. 

If you do not have a dentist, please contact any local dentist for emergency advice or 111

Visit NHS 111 website  

Find out more

The British Dental Association (BDA) have put advice for all patients during the coronavirus (COVID-19) outbreak on their website.

Visit BDA website

Once you’ve been referred to us, we’ll put you onto the appointment waiting list, and contact you when a space becomes available.

During your check-up, we’ll ask you a few questions about your medical health and dental history. If needed, we will take or send you for an x-ray.

We’ll then discuss any treatments you may need, and any costs involved. 

You can see a list of typical dental costs on the NHS website, but please only use this as a guide.

The total cost you will pay will depend on your treatment.

Read more about NHS Dental Costs

If you receive any benefits that exempt you from paying dental charges, please bring some proof of this along to your appointment.

If you decide to go ahead with the treatment, we’ll arrange your next appointment.

If you're waiting for an appointment

We do receive many referrals, so it may take some time before we can see you.

We’ll contact you as soon as we can arrange an appointment with you.

If you have received a letter from us, you do not have to contact us about making an appointment.  

If you have any problems in the meantime, we can offer emergency advice and if necessary, emergency treatment. 

Call icon  Call 0118 9422 250

Call icon  Call 0134 4458 115

We can help you if you’re unable to visit a general dentist because of a disability, health condition or specific dental problem, such as:

  • A learning or physical disability
  • A complex medical problem
  • A severe mental health problem
  • Dementia or frailty
  • Needing dental care at home

We check all referrals against our referral criteria.

If we think we can help you, we’ll send you a letter of acceptance.

If we don’t think we can support your needs, we’ll send you a letter explaining why, and may suggest an alternative service that we think may help.


You refer yourself or a relative to us, using the referral form. 

Referral criteria

Dentist and GP referrals 

Referrals from Dentists should be made through the Dental Electronic Referral Service (DERS).

Referrals from GPs and other healthcare professional should be made using the referral form.

Form for healthcare professionals referral

Submitting a referral form 

Completed forms can be returned to:

Skimped Hill Health Centre
Skimped Hill Lane
RG12 1LH


Skimped Hill Health Centre

Skimped Hill Lane
RG12 1LH

Phone number  01344 458115


Health Clinic

Corwen Road
RG30 4SH

Phone number  0118 942 2250

Please call 07780 924 990 for clinic times.

Health and Social Services Centre

268 Northumberland Avenue

Phone number  0118 920 7529


Langley Health Centre

Common Road

Phone number  01735 484 341

West Berkshire

West Berkshire Community Hospital

London Road
RG18 3AS

Phone number  01635 273 428

Windsor, Ascot and Maidenhead

St Marks Hospital

St Marks Road

Phone number 01753 638 464

We also take referrals for children who have complex dental issues or a particular dental problem that can’t be treated by their normal dentist.

This can include needing several teeth out or having a severe infection that requires general anaesthetic in a hospital.

We can also help with children who might be uncooperative or nervous and require sedation to allow treatment.

Find out more about children’s dentistry on our Children, Young People and Families (CYPF) website

Helpful resources

The British Society of Paediatric Dentistry (BSPD) have a collection of YouTube videos to help parents and carers keep children’s teeth healthy.

The videos are narrated by Dr Ranj, and are aimed at ages 0-3, 3-6 and 7 and over. 

Watch the videos