Service overview
We support children and young people up to the age of 18 who are struggling with serious mental health issues like depression, traumatic stress and other mental health difficulties.
The young people we support will often be struggling to manage the impact of their mental health on different areas of their lives, such as at home or school. These young people may not meet the criteria for Getting Help level services due to the complexity or risk involved.
Our team includes psychiatrists, psychologists, creative therapists, family therapists, and mental health practitioners.
We offer tailored support based on each young person’s needs and work closely with families, schools, and other services to to give them the tools they need to manage.
Accessing our service
We support young people who are registered with GP practices in Berkshire
East Service
Slough, Royal Borough of Windsor and Maidenhead, and Bracknell
West Service
Wokingham, Reading, and Newbury
We accept referrals via the Common Point of Entry Service or through an internal referral processes.
We're not able to offer a crisis response, but we do have a Duty Team who can respond to urgent queries from families open to us.
You'll be offered an appointment at the site closest to you, but if you’d prefer somewhere else, just let us know and we’ll do our best to make it work.
Preparing for an assessment
Once we receive a referral, our team will review the information and decide next steps. We might offer an assessment, add you to a waiting list for support, or signpost you to a service that’s a better fit.
If you’re offered an assessment or reach the top of the waiting list, we'll let you know where to go, who you will be meeting, and how long you can expect the appointment to take.
If you need any adjustments, like an interpreter, a wheelchair accessible room, or a sensory-friendly space, just let us know.
It's helpful if young people are accompanied by an adult (for example a parent or carer), to share any information and concerns they have as well as to provide support.
If you have any questions about an appointment you have been offered, please contact our admin teams who will be happy to help.
You can also check out videos of the clinic before you visit.
Wokingham Clinic
Fir Tree House
Managing your health
Before being referred to our service, you’ll be offered an assessment with the CAMHS Common Point of Entry (CPE) Service. They’ll send you a letter with a summary of your plan and some helpful resources to explore while you wait.
We encourage you to take a look at these and try out any ideas or techniques you think might be helpful. When you meet with someone in our team, we’ll chat about what you’ve tried and how it’s been working for you.
Your e-Health Passport
Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.
Learn moreContact us and FAQs
Lower Henwick Farm
CAMHS Specialist Community Service
Contact number: 0118 904 6790 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: camhs.newbury@berkshire.nhs.uk
Post Address: RG18 3AP
Location detailsReading and Wokingham
CAMHS Specialist Community Service
Contact number: 0118 904 6780 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: CAMHSwestadmin@berkshire.nhs.uk
Post Address: RG6 6BZ
Location detailsBracknell
CAMHS Specialist Community Service
Contact number: 0118 904 6770 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: CAMHSBracknelladmin@berkshire.nhs.uk
Post Address: RG41 2XR
Location detailsSlough and Royal Borough of Windsor and Maidenhead
CAMHS Specialist Community Service
Contact number: 0300 3650 123 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: Mailbox.CAMHSEastAdmin@berkshire.nhs.uk
Post Address: SL1 2BJ
Location detailsFrequently asked questions
Do I need to be registered with a GP to use this service?
We support young people who are registered with GP practices in Berkshire:
East Service:
Slough, Royal Borough of Windsor and Maidenhead, and Bracknell
West Service
Wokingham, Reading, and Newbury
We can also help you with
Is there any information for friends, family and carers?
If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support whenever you visit or contact us.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- telephone interpreting
- video remote interpreting (VRI)
- face‑to‑face interpreting
- written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- large print
- braille
- audio
- easy Read
- text message
- face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed to my appointment?
Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
Treating our team with respect.
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This includes contacting the police to prosecute, and stopping future access to our healthcare services.
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