Service : Early Intervention in Psychosis and Mania Service for children and young people
Service overview
We're known as the Intervention in Psychosis and Mania team, or EIP.
We can help if you're a young person (under 18) living with psychosis or mania, or showing early signs of developing psychosis.
Psychosis can describe a range of experiences. You may be:
- seeing or hearing things that aren't there
- feeling very worried or scared
- having trouble thinking clearly
We can help if you have any of these symptoms, and they’re making everyday life difficult or upsetting.
Accessing our service
You can refer yourself to our service using our online form. You can also ask a family member or your doctor.
We’ll call you to talk about your referral. If we can’t reach you by phone, we’ll send you a text, email, or letter.
We’ll then arrange a face-to-face appointment within 14 days. You can choose to meet at home or at a local place.
Suspected psychosis
You may be able to get help from our team if you are:
- seeing or hearing things that others don’t (hallucinations), and it’s upsetting you
- finding it hard to do things at school, home, or with friends
- having unusual thoughts that are making it harder for you to learn at school or get along with others
- feeling confused or having trouble concentrating
At risk of developing psychosis
You may be able to get help from our team if you:
- are feeling distressed
- are avoiding things you used to enjoy, like seeing friends, for at least a month
- are experiencing mild but upsetting psychotic thoughts or feelings
- have had brief but unusual psychotic feelings that went away on their own
- have a close family member (like a parent or sibling) who has had psychosis
Suspected mania or bipolar
You may be able to get help from our team if you are:
- seeing or hearing things that others don’t (hallucinations), and it’s upsetting you
- having strong mood changes which cause behaviour that is not normal for you
- feeling very anxious or having trouble sleeping
Preparing for an assessment
Your assessment appointment may take one to two hours. You can bring a family member or carer with you for support.
You don’t need to bring anything, but it can help to have a list of your medicines.
You may also be seen by another service.
After your appointment, you will either be offered support from us for up to three years, or until you turn 18.
We may send you some questionnaires before or during the assessment. Please fill these in as they help us understand what's going on.
We can help guide you to another service if we think they are better suited to your needs.
Support from our team
We'll assign a named worker from our team.
Our team includes a range of professionals with different skills.
- Psychiatrists can discuss medication for mental health support.
- Psychologists can talk with you about mental health conditions.
- Pharmacists can talk with you about medication.
- Mental health nurses can help you through recovery and improve your wellbeing.
- Social workers can help you with different social problems caused or made worse by your mental health.
- Employment and education specialists can work with your teacher or employer to help you get reasonable adjustments.
- Child and family workers can give advice on changes in your home.
Treatment
We may offer:
- cognitive behaviour therapy (CBT)
- family intervention
- carers support and education
- employment support
- medication and physical health screening and support
Managing your health

Your e-Health Passport
Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.
Learn moreContact us and FAQs
Lower Henwick Farm
Children and Young People’s Early Intervention in Psychosis and Mania
Contact number: 0118 904 4885 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: gateway@berkshire.nhs.uk
Postcode: RG18 3AP
Location detailsErlegh House
Children and Young People’s Early Intervention in Psychosis and Mania
Contact number: 0118 904 4885 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: gateway@berkshire.nhs.uk
Post Address: RG6 6BZ
Location detailsWokingham Hospital
Children and Young People’s Early Intervention in Psychosis and Mania
Contact number: 0118 904 4885 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: gateway@berkshire.nhs.uk
Postcode: RG41 2RE
Location detailsNicholson House
Children and Young People’s Early Intervention in Psychosis and Mania
Contact number: 0118 904 4885 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: gateway@berkshire.nhs.uk
Postcode: SL6 1LB
Location detailsFir Tree House
Children and Young People’s Early Intervention in Psychosis and Mania
Contact number: 0118 904 4885 Monday to Friday, 9am to 5pm (excluding bank holidays)
Email: gateway@berkshire.nhs.uk
Postcode: SL1 2BJ
Location detailsFrequently asked questions
Is there a service for people over 18?
If you are over 18, you can access support from the Early Intervention in Psychosis Service (EIP) for adults.
How long does support last?
If you are considered at risk of developing psychosis, we can offer support for up to six months.
If you have a diagnosis of psychosis or mania, we can offer support for up to three years.
We can also help you with:
Is there any information for friends, family and carers?
If you’re a family member, carer, or you look after someone, there’s practical, financial, and emotional support available from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- Telephone interpreting
- Video remote interpreting (VRI)
- Face‑to‑face interpreting
- Written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to get information in a format that meets their needs.
The Accessible Information Standard (AIS) is a legal requirement for all health and adult social care providers. This means making sure that people who use our services, including carers and families, can understand our information and communicate with us easily.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- Large print
- Braille
- Audio
- Easy read
- Text message
- Face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed at my appointment?
Yes, you are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
What does it mean to treat our team with respect?
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This may include contacting the police to prosecute, and stopping future access to our healthcare services.
How do I find my NHS number?
The easiest way to find your NHS number is using the official NHS online service which can be accessed below.
You may also want to read our guidance page for more information about other ways to find your NHS number or what to do if you cannot find yours.

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Provide service feedback: Have your sayRelated services
Early Intervention in Psychosis Service
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Assessment and intervention for adults experiencing psychosis for the first time, or who may be at risk of developing psychosis.
Early Intervention in Psychosis Service: Go to serviceExternal support
Likemind
Helpful information and videos created by and for people who use early intervention services for psychosis.
Relatives Education And Coping Toolkit (REACT)
Online resources for relatives and friends of people with mental health problems associated with psychosis or bipolar disorder.
Mind
A mental health charity that provides information, support, and advice to people with mental health problems.

