Search Results for "digital strategy"
AI summary
Our digital strategy focuses on expanding electronic communication, simplifying appointment management, and embedding technology into everyday care. We are moving half of our services to a new patient portal (provided by Portasana) and will transition the remaining services within the next year. The Digital Appointment Correspondence (DAC) system now delivers appointment details via an online portal followed by two text reminders, reducing reliance on post. We are actively supporting staff to use technology by involving nurses in the design and rollout of digital tools, ensuring they have regular access to electronic communications, and representing nursing interests on our Digital Clinical Leadership Group. Innovations such as Medic Chat, Microsoft Teams for rural connectivity, remote clinical supervision, and bite‑sized teaching sessions have been introduced to improve service delivery, and these efforts have been recognised through a Digital HSJ award shortlist. Overall, the strategy aims to provide digitally enabled care, reduce duplicate record‑keeping, free up staff time for compassionate care, and empower patients to take part in their own health decisions.
Sources
Our Patient Portal
Half of our services use Digital Appointment Correspondence (DAC). We'll be moving them to our new Patient Portal (provided by Portasana) over the next year.
Digital Appointment Correspondence (DAC) | Berkshire Healthcare NHS Foundation Trust
We often send messages by post, email, or text to let you know appointment details and reminders. Digital Appointment Correspondence consists of the initial patient portal followed by two text reminders.
Our Nursing Strategy 2023-2026
We will ensure that nursing staff are engaged in the trust development and implementation of technological solutions/digital transformation We will offer digitally enabled care to enhance communication We aim to use technology to support the nurse’s role in joining up care, supporting Connected Care We plan to reduce the need for duplication in our record keeping We want to release time to offer compassionate care We aim to empower people to actively participate in and contribute to their care
Berkshire Healthcare shortlisted for a Digital HSJ award
The introduction of digital innovations, including Medic Chat, Microsoft Teams for improved connectivity in rural areas, remote clinical supervision, and bitesized teaching sessions to support ongoing staff development, has significantly strengthened service delivery.