Search Results for "digital strategy"
AI summary
Our Digital Strategy
We're embracing digital technology to improve healthcare delivery and patient experience. Here's what we're doing:
Key Digital Innovations
We've introduced several digital innovations that have significantly strengthened our service delivery:
- Medic Chat
- Microsoft Teams for improved connectivity in rural areas
- Remote clinical supervision
- Bitesized teaching sessions to support ongoing staff development
Virtual Wards and Hospital-at-Home Services
We've been recognised for successfully embedding virtual wards or hospital-at-home services through the effective use of digital technology. These services have delivered measurable benefits for patients, and we were shortlisted for a Digital HSJ Award in recognition of this work.
Digital Appointment Correspondence
We're modernising how we communicate with patients about appointments. Previously, we sent messages by post, email, or text to share appointment details and reminders. Now, our Digital Appointment Correspondence (DAC) system includes:
- An initial patient portal for appointment information
- Two text reminders to help you keep track of your appointments
Patient Portal Transition
Half of our services currently use Digital Appointment Correspondence (DAC), and we're moving them to our new Patient Portal (provided by Portasana) over the next year. This transition will provide a more streamlined digital experience for patients.
This information is generated by AI using generalised information from this website. For personal advice, contact NHS 111, your GP or other healthcare provider.
Sources
Berkshire Healthcare shortlisted for a Digital HSJ award
The introduction of digital innovations, including Medic Chat, Microsoft Teams for improved connectivity in rural areas, remote clinical supervision, and bitesized teaching sessions to support ongoing staff development, has significantly strengthened service delivery.
Our Patient Portal
Half of our services use Digital Appointment Correspondence (DAC). We'll be moving them to our new Patient Portal (provided by Portasana) over the next year.
Digital Appointment Correspondence (DAC) | Berkshire Healthcare NHS Foundation Trust
We often send messages by post, email, or text to let you know appointment details and reminders. Digital Appointment Correspondence consists of the initial patient portal followed by two text reminders.

