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AI summary

Our Digital Strategy

We're embracing digital technology to improve healthcare delivery and patient experience. Here's what we're doing:

Key Digital Innovations

We've introduced several digital innovations that have significantly strengthened our service delivery:

  • Medic Chat
  • Microsoft Teams for improved connectivity in rural areas
  • Remote clinical supervision
  • Bitesized teaching sessions to support ongoing staff development

Virtual Wards and Hospital-at-Home Services

We've been recognised for successfully embedding virtual wards or hospital-at-home services through the effective use of digital technology. These services have delivered measurable benefits for patients, and we were shortlisted for a Digital HSJ Award in recognition of this work.

Digital Appointment Correspondence

We're modernising how we communicate with patients about appointments. Previously, we sent messages by post, email, or text to share appointment details and reminders. Now, our Digital Appointment Correspondence (DAC) system includes:

  • An initial patient portal for appointment information
  • Two text reminders to help you keep track of your appointments

Patient Portal Transition

Half of our services currently use Digital Appointment Correspondence (DAC), and we're moving them to our new Patient Portal (provided by Portasana) over the next year. This transition will provide a more streamlined digital experience for patients.

This information is generated by AI using generalised information from this website. For personal advice, contact NHS 111, your GP or other healthcare provider.