Search Results for "ChatHealth"
AI summary
ChatHealth – Text‑messaging service
What it is
- A confidential text‑messaging service that lets you send a message to a school nurse, health visitor, or safeguarding team. It is not a live chat and we aim to reply within 24 hours.
- Images or pictures cannot be sent.
- It is for members of the public, not for health‑care professionals.
Who can use it
- Residents of Bracknell, Wokingham, Reading and West Berkshire.
- Children, young people and adults who need advice on topics such as relationships, healthy eating, drugs and alcohol, anxiety, stress, bullying, self‑harm, body changes, sleep, or any other worries.
How to use it
- General ChatHealth – Text any of the numbers below that match your age group or need:
- Parents / carers of children (0‑5 years): 07312 263 283
- Parents / carers of children (5‑19 years): 07312 263 194
- Young people (11‑19 years): 07312 263 266
- Care leavers (19‑25 years): 07312 263 188
- Health Visiting ChatHealth – If you have a baby or child aged 0‑5 years, text the health visiting team at the same number 07312 263 283 for advice on breastfeeding, sleep, development, behaviour, nutrition, etc.
- School Nursing ChatHealth – Text a school nurse using the same numbers for any of the concerns listed above.
- Children & Young People in Care Physical Health Service – Young people up to 25 years who have left care and live in the service area can text 07312 263 188 24/7, 365 days a year.
What you can expect
- A private, confidential response within a day.
- Links to helpful websites and resources.
- Support and advice tailored to your question.
Next steps
- Choose the number that matches your age group or the service you need and send a text describing your concern.
- If you need urgent medical help, call 999 or NHS 111.
- For ongoing or complex issues, consider booking a face‑to‑face appointment with your GP, health visitor, or school nurse.
This information is generated by AI using generalised information from this website. For personal advice, contact NHS 111, your GP or other healthcare provider.
Sources
Children and Young People in Care Physical Health Service | Berkshire Healthcare NHS Foundation Trust
ChatHealth text messaging service You can text a school nurse in total confidence via our ChatHealth messaging service. It could be that you have worries about issues such as relationships, healthy eating, drugs and alcohol, anxiety, stress, low mood, bullying, self-harm, body changes, dealing with medical conditions at school, smoking or sleep. It's available to those who live in Bracknell, Wokingham, Reading and West Berkshire. ChatHealth doesn’t receive images or pictures. Please be aware that it is not a live chat session and we will aim to respond to all messages within 24 hours. ChatHealth is not for professionals who need to speak to the Health Visiting or School Nursing Service. Please use your normal method of contact.
Your baby and you | Berkshire Healthcare NHS Foundation Trust
Contact the Health Visiting service If you have a child aged 0-5 and could do with some advice, you can text a member of the health visiting team in confidence using our ChatHealth service. Perhaps you have some worries about breastfeeding or bottle feeding, child development, toileting, sleep, behaviour, parenting, food and nutrition, or their health. Send a text to 07312 263283 and we’ll text you back to chat. ChatHealth is available if you live in Bracknell, Wokingham, Reading or West Berkshire. Please note, ChatHealth is not used for professionals. Please see our Health Visiting page below for details of how to contact us. ChatHealth is a text service only and has successfully supported to date over 2,500 families. We appreciate it is a new and different way of contacting our Health Visiting team and ask that you bear with us while we adapt to using this service. Texting can be an easier way for us to be able to provide you with links and websites that will further support and reassure you with whatever your concerns are. Health Visiting Service
Family Safeguarding Mental Health Service | Berkshire Healthcare NHS Foundation Trust
ChatHealth You can text the numbers below for support or advice: **Parentline (0-5 years) ** Text: 07312 263 283 Parentline (5-19 years) Text: 07312 263 194 **Young people (11-19 years) ** Text: 07312 263 266 Care leavers (19-25 years) Text: 07312 263 188
Health Visiting Service | Berkshire Healthcare NHS Foundation Trust
Accessing our service All families can access our service and there's no need for a referral. We find out about a pregnancy or a new baby from our partner services and then we’ll get in touch. Our support is available from pregnancy until your child turns five, and there's many different ways to get help. You can text us using our confidential ChatHealth service, come along to a well baby clinic in your local area, or book an appointment if you need more focused support. We run clinics in your local area. We’re mainly based in children’s centres, family hubs, or community spaces like as village halls. We have a set schedule for these clinics, but if you need help outside of opening times, you can contact us via ChatHealth. In some cases, we can also offer appointments in one of our appointment-only clinics. See health visiting clinics schedules and locations
School Nursing Service | Berkshire Healthcare NHS Foundation Trust
ChatHealth If you need some advice, you can text a school nurse. It's private and confidential. You might want to talk about things like relationships, healthy eating, drugs and alcohol, anxiety, stress, bullying, self-harm, body changes, sleep, or anything else that’s worrying you. If you're a parent or carer of children and you're worried about any of these things, you can text us too. We’re here to support you.
Page results
Health Visiting Service
Support for families with children under 5, including screening tests, developmental reviews, immunisations, and parenting advice.
Children and Young People in Care Service
Health assessments for all children looked after by Berkshire’s six local authorities or placed in Berkshire by another local authority.
Family Safeguarding Mental Health Service
Mental health support for parents and carers whose children have a social worker due to safeguarding concerns.
School Nursing Service
Nurses with specialist public health qualifications who support children at state, free, and academy schools, or home schooled.
Breastfeeding support
Drop-in clinics where you can make new friends and gain support and information for your breastfeeding journey.
3-6 month old baby advice
At 3-6 months old, your baby is growing fast and you might feel like there is a lot to learn.
Health Visiting clinics
An opportunity to have your baby weighed and get support and advice from our health visitors.
Antenatal advice
Valuable information and resources for you to read and explore during your pregnancy.
Breastfeeding
Breast milk is the perfect food for your baby for the first 6 months of their life.

