Search Results for "ChatHealth"

AI summary

ChatHealth is a private, text‑message service that lets you contact a school nurse for confidential advice.

Children and Young People in Care Physical Health Service Source: https://www.berkshirehealthcare.nhs.uk/services/children-and-young-people-in-care-service

  • Available to young people aged 11‑19 who are looked after.
  • You can ask about relationships, healthy eating, drugs and alcohol, anxiety, stress, bullying, self‑harm, body changes, sleep and other worries.
  • You text a school nurse; images are not accepted.
  • It is not a live chat – we aim to reply within 24 hours.
  • Not for professionals needing to speak to Health Visiting or School Nursing services.
  • Service covers Bracknell, Wokingham, Reading and West Berkshire.

Health Visiting Service Source: https://www.berkshirehealthcare.nhs.uk/services/health-visiting-service

  • Families can also use ChatHealth to text a school nurse for the same range of concerns.
  • Parents or carers may use it if they are worried about their child.
  • It is part of the support we offer from pregnancy until the child turns five, alongside well‑baby clinics and appointments.
  • Use the service any time, even outside of clinic opening hours.

How to use ChatHealth

  • Send a text message to the number provided by your school nurse (details are given by the school or health visiting team).
  • Expect a response within one working day.
  • Remember: no pictures, and it is not an emergency service.

If you need urgent help, call 999. For non‑urgent health advice you can also call NHS 111.

This information is generated by AI using generalised information from this website. For personal advice, contact NHS 111, your GP or other healthcare provider.

Sources

Children and Young People in Care Physical Health Service | Berkshire Healthcare NHS Foundation Trust

ChatHealth text messaging service You can text a school nurse in total confidence via our ChatHealth messaging service. It could be that you have worries about issues such as relationships, healthy eating, drugs and alcohol, anxiety, stress, low mood, bullying, self-harm, body changes, dealing with medical conditions at school, smoking or sleep. It's available to those who live in Bracknell, Wokingham, Reading and West Berkshire. ChatHealth doesn’t receive images or pictures. Please be aware that it is not a live chat session and we will aim to respond to all messages within 24 hours. ChatHealth is not for professionals who need to speak to the Health Visiting or School Nursing Service. Please use your normal method of contact.

Health Visiting Service | Berkshire Healthcare NHS Foundation Trust

Accessing our service All families can access our service and there's no need for a referral. We find out about a pregnancy or a new baby from our partner services and then we’ll get in touch. Our support is available from pregnancy until your child turns five, and there's many different ways to get help. You can text us using our confidential ChatHealth service, come along to a well baby clinic in your local area, or book an appointment if you need more focused support. We run clinics in your local area. We’re mainly based in children’s centres, family hubs, or community spaces like as village halls. We have a set schedule for these clinics, but if you need help outside of opening times, you can contact us via ChatHealth. In some cases, we can also offer appointments in one of our appointment-only clinics. See health visiting clinics schedules and locations