Service overview
Our service, the Managing Emotions Programme (MEP), is designed to support people who feel overwhelmed by intense emotions, which can negatively affect life, work, and relationships.
We provide interactive psychoeducation group courses that will teach you the skills you need to cope when faced with intense emotions.
Our course will improve your understanding and awareness of your emotions and their impact.
It's facilitated by mental health professionals and people with lived experience, in person or online with groups of 8 to 15 people.
Our in‑person groups cover the whole of Berkshire, with locations varying based on demand. If you are accepted into our service, we will discuss the options that work best for you and the courses available.
MEP is one of several options for people experiencing emotional difficulties. We will assess your referral for the most appropriate service.
Accessing our service
You can refer to our service if you're struggling to understand or cope with your emotions, and you are also:
- aged 18 or over
- registered to a GP in Berkshire
- not currently receiving any other psychological mental health treatment
MEP is one of several options for people experiencing emotional difficulties. We will assess your referral for the most appropriate service.
We don’t offer individual sessions, appointments or referrals to other services.
We do not provide additional support to clients waiting to start a course. If you need further help or support, then you should discuss this with your GP or Mental Health Professional.
Referral
Ask your GP or Mental Health Professional to refer you to the Gateway who can support with your specific needs.
Our courses
Our course aims to increase understanding and awareness of why we have emotions and how they can affect us, and the skills to manage these when it feels difficult to cope.
Developing skills to manage and regulate emotions
8 sessions, 2 hours each.
This 8-week workshop takes an in-depth look at emotional awareness and skills to cope during times of distress.
- Week 1 – Understanding emotions and how they affect mind, body and behaviour
- Week 2 – Labelling emotions and identifying levels of emotional intensity
- Week 3 – How thoughts impacts our emotions
- Week 4 – Practicing mindfulness
- Week 5 – Identifying your values and setting goals
- Week 6 – Mental Filters, Compassion and Emotion Regulation
- Week 7 – Communication and interpersonal effectiveness
- Week 8 – Reviewing what we’ve learnt
You might find this course helpful if you are generally emotionally aware and want to develop the skills needed to identify and change harmful emotional responses.
Managing your health
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Managing Emotions Programme
Email: mep@together-uk.org
Frequently asked questions
When does the programme take place?
Our programme is available Monday to Friday, from 9am to 5pm
The course runs while I am at work, how do I tell my employer?
If you need time away from work to attend the programme, we can provide you with a support letter to share with your employer. This letter confirms your participation and may help your discussions about adjusting your schedule.
Is the programme in person or online?
The programme is available both online and in person, with in‑person sessions offered at different locations depending on demand.
Are courses translated?
No. As our courses are facilitated by mental health professionals and people with lived experience in a live setting, they are currently only available in English and we are unable to provide translations.
Is there a course for carers?
Yes, we are currently developing the content for carers, this will be course four.
We can also help you with
Is there any information for friends, family and carers?
If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support whenever you visit or contact us.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- telephone interpreting
- video remote interpreting (VRI)
- face‑to‑face interpreting
- written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- large print
- braille
- audio
- easy Read
- text message
- face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed to my appointment?
Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
Treating our team with respect.
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This includes contacting the police to prosecute, and stopping future access to our healthcare services.
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