Service : Immunisation Service for children and young people
Service overview
We provide routine childhood immunisations across both schools and community settings, supporting all children and young people aged 4 to 18.
Our team delivers a structured annual vaccination programme across all schools, including:
- Influenza: Offered September to December
- Diphtheria, Tetanus, Polio (DTaP) and Meningitis ACWY: Delivered January to April
- Human Papillomavirus (HPV): Administered May to July
- Pre-school catch-up for any child who missed their preschool vaccines, including MMR and/or Tetanus, Diphtheria, Polio and Pertussis (DTaP)
We also offer additional services, including catch-up clinics for anyone who missed their pre-school vaccinations, vaccinations for young adults up to age 25 in Special Educational Needs (SEN) schools, and specialist support for those who need a more tailored approach.
If your child attends school or is registered with one (even if they don’t attend regularly), you’ll receive an email from the school with a link to complete a consent form. If your child is home-schooled or does not attend school, then you should receive an email directly from our Children's Immunisations Service or via the Virtual Head.
We’re not able to provide private or travel vaccines, your GP can advise you on where these are offered.
Accessing our service
All children and young people aged 4 to 18 years living in Berkshire can access our service. This includes young adults with Special Educational Needs (SEN) up to age 25, as well as those with outstanding vaccinations.
You will receive a consent link by email from your child’s school.
Once we receive your referral, we'll follow up with you by email or telephone within seven working days. Please note, we are a term-time only service. Emails sent during school holidays may take longer to receive a response.
Preparing for an assessment
The Children's Immunisations Service will visit your child or young person at their school to carry out the scheduled vaccination(s). Please note, we will need a completed consent form for this. While we cannot give an exact time, the visit will take place during school hours.
If your child doesn't usually attend school, is absent on the day, or if you're coming to a clinic instead, we’ll send you an appointment with all the details of when and where to attend.
When you arrive, a member of our team will meet with you to check your details and confirm the vaccinations scheduled for the appointment.
To help make your appointment as comfortable as possible, we recommend wearing loose clothing so the vaccinator can easily access your upper arm, where most vaccines are given. Staying hydrated and eating a light meal beforehand can help you feel more relaxed.
It's also helpful to bring a list of any medications you're currently taking so we can ensure your vaccination is safe and appropriate. If you've recently moved to the UK, please share your vaccination history with us.
If you're aged 14 or over, you may be able to give consent for your vaccination or treatment yourself. However, we recommend talking this through with your parent, guardian, or carer beforehand.
We understand that vaccinations can cause anxiety for some people. Our experienced team of vaccinators and healthcare support workers are here to help. Appointments are usually quick, but we'll take the time needed to ensure you feel supported throughout.
Following a vaccination session, you'll receive an automated email detailing the outcome of your child's appointment.
Managing your health
NHS child flu vaccine information
The NHS child flu vaccine page has useful information on why the flu vaccine is important, who is eligible, and how to get the vaccine.
GOV.UK guide to immunisation
GOV.UK has guidance on what to expect after a vaccination, as well as leaflets and posters available in multiple languages and accessible formats for parents and carers.
Getting a nasal spray vaccine
This video shows what it's like to get a vaccine by nasal spray, which means it's squirted up your nose.
Having a vaccination with cold spray
This video shows what it's like to get a vaccination with cold spray to numb your arm.
Contact us and FAQs
Children's Immunisations Service (East)
Covering Royal Borough of Windsor and Maidenhead, Slough, and Bracknell
Contact number: 0300 365 0077 Monday to Friday, 8.30am to 4.30pm (during term time)
Children's Immunisations Service (West)
Covering Reading, Wokingham, and West Berkshire.
Contact number: 0300 365 0077 Monday to Friday, 8.30am to 4.30pm (during term time)
Frequently asked questions
What if my child can’t find or access the consent form?
If you've lost or can't access the consent form, please contact us for support.
For East Berkshire (covering Royal Borough of Windsor, Slough, and Bracknell), you can email eastschoolimms@berkshire.nhs.uk. For West Berkshire (covering Reading, Wokingham, and West Berkshire), you can email westschoolimms@berkshire.nhs.uk.
If you’d prefer to speak to someone, you can call us on 0300 365 0077.
What if my child is absent on the day of their vaccination?
If your child or young person is absent on the day of their appointment, you'll be offered a clinic appointment via email to rebook.
What happens after my child’s vaccination?
After the vaccination, your child will receive an information leaflet. This explains what to expect and when to seek support if needed.
You'll also receive an automated email detailing the outcome of your child's appointment.
What should I do if my child feels unwell after their vaccination?
If your child or young person feels unwell after their vaccination, please call NHS 111 for advice. If symptoms are severe, such as difficulty breathing, call 999 or go to your nearest Accident and Emergency department.
What if my child has left school and is over 18?
If your child has left school and is over 18 years old, they won’t be covered by the School Immunisation Service. Please contact your GP to arrange any vaccinations they still need.
We can also help you with
Is there any information for friends, family and carers?
If you’re a family member/carer or you look after someone, there’s practical, financial, and emotional support available to you from a range of local communities and national organisations.
How do I request an interpreter?
We can provide language translation and interpretation support whenever you visit or contact us.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- telephone interpreting
- video remote interpreting (VRI)
- face‑to‑face interpreting
- written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs. Under the Accessible Information Standard (AIS)—a legal requirement for all health and adult social care providers—we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- large print
- braille
- audio
- easy Read
- text message
- face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Are service dogs allowed to my appointment?
Yes. You are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.
These animals are recognised as essential support and are permitted in most areas of our services.
To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.
Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.
Treating our team with respect.
Respect is important.
We will be polite and kind and we expect that you treat our staff in the same way.
Abuse, hate and discrimination against our staff is unacceptable.
We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.
This includes contacting the police to prosecute, and stopping future access to our healthcare services.

iWantGreatCare
Did you get great care? Having your say helps care for everyone, so please give us your feedback
Provide service feedback: Have your sayRelated services
Health Visiting Service
- Children & young people
Support for families with children under 5, including screening tests, developmental reviews, immunisations, and parenting advice.
Health Visiting Service: Go to serviceSchool Nursing Service
- Children & young people
Nurses with specialist public health qualifications who support children at state, free, and academy schools, or home schooled.
School Nursing Service: Go to serviceChildren and Young People in Care Service
- Children & young people
Health assessments for all children looked after by Berkshire’s six local authorities or placed in Berkshire by another local authority.
Children and Young People in Care Service: Go to service
