Accessibility information
We have a number of facilities available at The Gate.
Wheelchair and step-free access, including level access, ramped/sloped access and automatic doors (or no doors)
Onsite parking
Frequently asked questions
What accessibility features does this site have?
We have a number of facilities available, including:
- Wheelchair and step-free access
Is there car parking?
Free on site parking.
Are there service specific opening times?
Location and service specific opening times may differ. Please contact the service directly to check opening times.
We can also help you with
How do I request an interpreter?
We can provide language translation and interpretation support.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- Telephone interpreting
- Video remote interpreting (VRI)
- Face‑to‑face interpreting
- Written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs.
Under the Accessible Information Standard (AIS) – a legal requirement for all health and adult social care providers – we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- Large print
- Braille
- Audio
- Easy read
- Text message
- Face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Getting here
By car
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Route: Exit the M4 at Junction 12 and follow signs for Reading and Tilehurst via A4/Bath Road. Continue on A4/Bath Road into west Reading and over the River Thames. Head into Tilehurst and follow local signs to The Meadway.
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Parking: Free on site parking.
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Route planner: Use the AA Route Planner for tailored driving directions.
By bus
Nearest bus stop:
Halls Road
Bus routes:
Reading Buses routes 15a sky blue, 86, F23
Timetables
By train
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Nearest stations: Reading Railway Station
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Connection: From the nearest station, take a local bus or use a taxi.
Booking services
Patients and visitor information
Find out more about visiting our locations as an outpatient, inpatient or visitor.
Learn more