Accessibility information
We have a number of facilities available at 25 Erleigh Road. For further information about this location, view a detailed accessibility guide created by AccessAble which includes information about entrances, facilities, and parking, to help you plan your visit.
Wheelchair and step-free access, including level access, ramped/sloped access and automatic doors (or no doors)
Access to ambulant toilet, step free standard toilet
Assistive listening, hearing loop
Onsite parking including blue badge/accessible parking bays, designated drop-off point
Facilities for assistance dogs
Frequently asked questions
What accessibility features does this site have?
We have the following facilities at Erleigh Road, including:
- Wheelchair and step-free access
- Access to disabled toilets
- A translation service
- A braille translation service
- A signing service
Does this site provide internet access?
Yes, this site does provide internet access.
What other facilities are available at this site?
There are no café facilities at this site.
Is there car parking?
We have limited on site parking for blue badge holders (limited to a two hour stay) and staff members only.
We do not permit patient or visitor parking on site.
There is on street pay and display parking available on the nearby roads.
We are situated in a residential area, so please be considerate of parking near people's driveways and properties.
Are there service specific opening times?
Location and service specific opening times may differ. Please contact the service directly to check opening times.
We can also help you with
How do I request an interpreter?
We can provide language translation and interpretation support.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- Telephone interpreting
- Video remote interpreting (VRI)
- Face‑to‑face interpreting
- Written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs.
Under the Accessible Information Standard (AIS) – a legal requirement for all health and adult social care providers – we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- Large print
- Braille
- Audio
- Easy read
- Text message
- Face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Getting here
By car
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Route: From the M4, take Junction 11 and follow the A33 north towards Reading town centre. Continue until you reach the Oracle shopping centre roundabout. Turn onto the A329 (London Road) look for Erleigh Road near the Royal Berkshire Hospital. Number 25 will be along this road (postcode RG1 5LR).
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Parking: Fir Tree House has limited parking. If full, use Herschel Car Park (open 7am–10pm, vehicles locked in after 9:30pm until 7am).
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Route planner: Use the AA Route Planner for tailored driving directions.
By bus
- Routes serving 25 Erleigh Road: Several local routes stop nearby.
Timetables
By train
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Nearest station: Reading Railway Station (about 1 mile from 25 Erleigh Road).
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Connection: From the station, walk (~25 minutes), take a local bus, or use a taxi.
Booking services
Patients and visitor information
Find out more about visiting our locations as an outpatient, inpatient or visitor.
Learn more