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  1. Home
  2. Services
  3. Pregnancy loss and fertility difficulties

Service : Forget-Me-Not Service (East Berkshire)

  • Service overview
  • Accessing our service
  • Therapy
  • Pregnancy and baby loss support
  • Contact us and FAQs
  • Related services
Download transcript Forget Me Not Service (East Berkshire) Video Transcript
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Service overview

We can help if you’re struggling with your mental health because of early baby loss or fertility difficulties in the last 2 years, including:

  • a miscarriage or a loss of a baby, before 24 weeks gestation
  • termination for medical reasons
  • are pregnant following a loss
  • fertility difficulties

We know that grief can be a complex and personal experience.

You might feel isolated and even misunderstood as you come to terms with what has happened, and that difficulties like depression and anxiety can affect your day-to-day life.

We’re a Frimley Maternal Mental Health Service, and work directly with Berkshire Healthcare.

Forget Me Not - Infosheet

Download Forget Me Not Infosheet (BH843)

File size: 483 KB

pdf

Accessing our service

Referral criteria

You must be registered with a GP in the Frimley Integrated Care Board (ICB) area, which includes:

  • East Berkshire
  • Surrey Heath
  • North East Hampshire
  • Farnham

You must also be experiencing mental health difficulties following your loss or losses, or fertility difficulties.

Speak to your GP, midwife, Health Visitor or other healthcare professional if you’re having difficulties with your mental health.

They will talk to you about available support, and may refer you to us.

Unfortunately, we do not currently accept self-referrals.

Your referral

We’ll review your referral and may contact you for more information.

If we feel our service is right for you, we’ll arrange an online assessment to talk with you about your situation.

We’ll discuss different treatment options with you.

If we’re unable to accept your referral, we’ll contact your referrer and suggest other services that may be able to help.

Therapy

Depending on your needs, we’ll offer you either individual or a group therapy.

We provide safe and respectful spaces for you and your loved ones to open up about your situation.

With our care, you can:

  • learn how the brain and body responds to trauma, loss, and grief
  • use coping strategies for overwhelming emotions
  • create helpful ways of supporting your partner

We can also guide you to other agencies and services including talking therapies.

Individual therapy

We'll talk with you about how many sessions we feel might help, but you will be offered a minimum of six.

You can choose whether you prefer appointments face-to-face, or online.

We have three face-to-face clinics you can travel to:

  • Camberley
  • Farnham
  • Slough

We've chosen clinics which are away from hospital environments, schools, and children centres.

Appointments typically take place 9am to 5pm, Monday to Wednesday.

Group therapy

Our group therapy sessions are provided online, and are held throughout the year.

Group environments can allow you to share your thoughts and experiences in a safe space, with others who may have gone through similar situations.

They can help you build greater connection with others, so you feel less alone.

We're currently offering a Pregnancy After Loss group intervention, which runs twice yearly. We do this together with  the Birth in Mind service, and Berkshire Perinatal Mental Health Team.

Your appointment

We’ll send a confirmation email about your appointment, with links to the online video platform. Please complete the online questionnaires before your appointment, so that we can adjust our therapy to support you. 

Make sure you’re in a quiet, confidential space during your appointment so that you can talk freely and without interruption. 

We’ll talk with you about your story of loss, and the lasting impact it may be having, as well as any past mental health difficulties or life events that may be relevant. We’ll also ask about your support network, and possible stresses and strains that comes from it.

Based on what you tell us, we’ll talk about your goals and hopes for therapy, and offer the right support to suit you.

Take some time to think about the kind of ongoing support you may need to help you or what you might hope to get out of therapy. 

As some of the discussions may be upsetting, it can be a good idea to plan in time after the appointment for yourself before going back to your daily life. 

Pregnancy and baby loss support

There are many different charities and communities available if you need to talk to others about pregnancy or child loss. 

The Miscarriage Association

A community of care professionals and families that offer support if you’ve been affected by miscarriage, molar pregnancy, or ectopic pregnancy.

  • Visit the Miscarriage Association website

Sands

Sands offers a range of activities to help those affected by baby loss and bereavement. This includes support groups run by trained volunteers, coffee mornings, training for health professionals, newsletters, precious memory items, and organising memorial events.

  • Visit the Sands website

Saying Goodbye 

Saying Goodbye is the primary division of the Mariposa Trust. They are a UK based charity providing support to anyone who has suffered the loss of a baby at any stage of pregnancy, at birth, or in infancy.

  • Visit the Saying Goodbye website

Tommy's

Support for loss of a baby during pregnancy or after birth.

  • Visit the Tommy's website
Patient attending a appointment

Your e-Health Passport

Your e-Health Passport lets us know what's important to you - from your preferred name and pronouns to how you'd like us to support you and communicate with you.

Learn more

Contact us and FAQs

Frimley

Forget-Me-Not Service

Contact number: 0118 904 6635 Available 9am to 5pm, Monday to Wednesday

Alternate contact number: 0792 982 4168

Email: MMHSFrimley@berkshire.nhs.uk

What happens if I become pregnant after referral?

We do hope all is well in your pregnancy. Please keep us updated with any changes, so that we can make sure we plan the most appropriate support for you.

How long does a referral take?

We aim to arrange appointments within 28 days of referral. We will be in touch to keep you updated on our waiting times.

What if my address or GP changes?

We can continue to support you provided your GP remains in our area (East Berkshire, Surrey Heath, North East Hants and Farnham).

Unfortunately, if you move out of this area and change GP, we’re unable to see you as part of our service.

In this case, we’ll guide you to the most appropriate local service and discharge you from Forget-Me-Not.

We can also help you with

Is there any information for friends, family and carers?

If you’re a family member, carer, or you look after someone, there’s practical, financial, and emotional support available from a range of local communities and national organisations.  

  • Find out more
How do I request an interpreter?

We can provide language translation and interpretation support.

Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.

We offer a range of professional services to ensure everyone can understand and be understood:

  • Telephone interpreting
  • Video remote interpreting (VRI)
  • Face‑to‑face interpreting
  • Written translation
  • British Sign Language (BSL) interpreting
  • Learn more
How can I get information in an accessible format?

Anyone with a disability, impairment, or sensory loss has the right to get information in a format that meets their needs.

The Accessible Information Standard (AIS) is a legal requirement for all health and adult social care providers. This means making sure that people who use our services, including carers and families, can understand our information and communicate with us easily.

We can offer information in a range of accessible formats, including:

  • British Sign Language (BSL)
  • Large print
  • Braille
  • Audio
  • Easy read
  • Email
  • Text message
  • Face‑to‑face support with a carer or advocate present

If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.

  • Learn more
Are service dogs allowed to my appointment?

Yes, you are welcome to bring your registered service animal, such as a guide dog, hearing dog, medical alert dog, or other trained assistance dog to your appointment.

These animals are recognised as essential support and are permitted in most areas of our services.

To help us prepare, please let the team know before your appointment if you will be attending with a service animal. This allows us to make sure the environment is safe and comfortable for you, your animal, and other patients.

Please note that service animals may not be able to enter certain restricted clinical areas for safety or infection‑control reasons, but we will always work with you to find an appropriate alternative.

What does it mean to treat our team with respect?

Respect is important.

We will be polite and kind and we expect that you treat our staff in the same way.

Abuse, hate and discrimination against our staff is unacceptable.

We will take strong action against anyone who is verbally, racially, physically, or sexually abusive to them.

This may include contacting the police to prosecute, and stopping future access to our healthcare services.

How do I find my NHS number?

The easiest way to find your NHS number is using the official NHS online service which can be accessed below.

You may also want to read our guidance page for more information about other ways to find your NHS number or what to do if you cannot find yours.

  • Find your NHS number
  • How to find your NHS number
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Related services

We have more services providing mental health support if you're having difficulties during family planning or pregnancy.

Birth in Mind Service

  • Adults

Help for birth trauma, a form of post-traumatic stress disorder (PTSD), or severe fear of birth in the third trimester of pregnancy.

Birth in Mind Service: Go to service

Specialist Perinatal Mental Health Service

  • Adults

Support for women over 18 who have experienced mental health difficulties during pregnancy or after their baby was born.

Specialist Perinatal Mental Health Service: Go to service

Talking Therapies

  • Adults

A free and confidential service offering effective treatment for common mental health problems such as low mood, stress or worry.

Talking Therapies: Go to service
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