Berkshire Healthcare NHS FT RGB White LEFT
Skip to main content
  • Accessibility
  • About us
  • Our charity
  • Media enquiries
  • Work with us
  • News
Berkshire Healthcare NHS FT RGB White LEFT
Hide site
  • Conditions and services
  • Advice and resources
  • Patients and visitors
  • Locations and clinics
  • Contact us
  • About us
  • Our charity
  • Media enquiries
  • Work with us
  • News

If you need urgent help

  • Emergencies

    999

    Call if someone is in immediate danger or a life-threatening situation.

    BSL 999
  • NHS 111

    111

    Use for urgent medical help when it's not life-threatening.

    NHS 111 website
  • Crisis Resolution Home Treatment Team

    0800 129 9999

    Open 24 hours a day, 7 days a week. Contact for urgent mental health support in Berkshire.

  • Talk with the Samaritans

    116 123

    Call for free, confidential emotional support, 24/7.

    Samaritans website
  • Childline

    0800 1111

    For children and young people needing help or someone to talk to.

    Childline website
  • Other urgent support

    Visit this page for local services and urgent support.

    Other useful contacts
Back one step
  1. Home
  2. Conditions
  3. Hearing and balance issues

Condition : Hearing and balance issues

  • What are hearing and balance issues?
  • What causes hearing and balance issues?
  • Next steps
  • Managing your health
  • Related services
  • External support
Condition : Hearing and balance issues

What are hearing and balance issues?

The auditory system, which processes sound, and vestibular system, which enables you to balance are both situated in the inner ear. The two systems share a nerve pathway, so a problem in one can affect the other.

Symptoms of hearing and balance problems can include:

  • loss of balance
  • hearing loss
  • dizziness
  • vertigo (feeling like you are spinning, even when you’re not moving), which may lead to nausea or vomiting if severe
  • tinnitus (ringing in your ears)
  • earache (pain inside the ear)
  • clear fluid, blood or pus leaking from your ear
  • a feeling of fullness in the ear
  • feeling tired or stressed (from having to concentrate while listening)

What causes hearing and balance issues?

Ear infections, injury (getting hit on your ear), and exposure to loud noise or a sudden change in air pressure are common causes of short-term hearing loss, tinnitus, and loss of balance.

Permanent hearing loss is a common side effect of getting older, but it can also result from a sudden or consistent exposure to loud noise, which may also cause long-lasting tinnitus.

Persistent or worsening symptoms could be due to:

  • earwax build-up
  • Ménière's disease (recurring episodes of vertigo, hearing loss, and tinnitus)
  • glue ear (fluid filling the middle part of the ear canal)
  • a vestibular disorder, such as benign paroxysmal positional vertigo (BPPV) (vertigo caused by certain head movements)
  • a tumour (benign or cancerous), such as an acoustic neuroma

Next steps

Pharmacists can help with problems like earwax build-up and minor ear infections.

Talk to a GP if your symptoms are persistent or they came on suddenly and are severe. Depending on your symptoms, you could be referred to a specialist to get a diagnosis and help you manage the problem.

Hearing tests are available on the NHS, but you can also pay to get tested at some pharmacies and opticians.

Step 1. Check out our advice

Browse our advice and resources to learn more about your condition and ways to manage it.

Step 2. Contact a Healthcare Professional

If you need further support or have concerns, a Healthcare Professional is here to help. Reach out for professional medical advice tailored to you.

Step 3. View our services

Discover services and support options available to help you with your health and wellbeing.

Managing your health

We've created health advice and resources to help you confidently manage health conditions at home. Browse our expert guidance on self-care - tailored to your specific needs - and practical support to start seeing the benefits to your wellbeing and independence.

  • Hearing and balance resources
  • External support

Children and young people

See below for further advice tailored to children and young people around communication and hearing.

  • Communication and hearing

Related services

Audiology Service

  • Adults

Assessments and treatment for hearing and balance problems, including hearing aids and devices.

Audiology Service: Go to service

Audiology Service for children and young people

  • Children & young people

Hearing and balance assessments from ages 0-18, plus hearing aid testing and fitting, rehabilitation, and other treatments.

Audiology Service for children and young people: Go to service

External support

Further information on the NHS UK website

  • Acoustic neuroma (vestibular schwannoma)
  • Ear infections
  • Earwax build-up
  • Glue ear
  • Hearing aids and implants
  • Hearing loss
  • Hearing tests
  • Ménière's disease
  • Perforated eardrum
  • Tinnitus
  • Vertigo

British Deaf Association (BDA)

Campaigns to improve the lives of deaf people using British Sign Language (BSL) 

  • Visit British Deaf Association (BDA)

Hearing Link Services

Practical support for people with severe or profound hearing loss, or recently deafened 

  • Visit Hearing Link Services

Ménière’s Society

Support for people affected by dizziness and balance problems caused by vestibular disorders 

  • Visit Ménière’s Society

National Deaf Children’s Society 

Support for children and young people up to the age of 25 who are experiencing hearing loss 

  • Visit National Deaf Children’s Society

Visit RNID (Royal National Institute for Deaf People)

Information and support for people who are deaf or have hearing loss or tinnitus (formerly Action on Hearing Loss) 

  • Visit RNID

Scope UK

Advice and support for people living with a disability

  • Scope UK

Sense

Support for disabled people with complex needs, including deafblind people 

  • Visit Sense

Tinnitus UK

Information and support on preventing and living with tinnitus 

  • Visit Tinnitus UK
Back to top
Berkshire Healthcare Nhs Ft Rgb Col Left

We provide a wide range of physical and mental health services to people of all ages living in Berkshire. We operate from hospitals, health clinics and GP practices, as well as other community settings and in people’s homes.

Cqc Bhft Footer
  • Our Trust
    • Chaplaincy and Spiritual Care Service
    • Library and Knowledge Service
    • Infection Prevention and Control
    • Membership
    • Our Modern Day Slavery Policy
    • Our vacancies
    • Work with us
    • Special Educational Needs and Disabilities (SEND)
  • Support
    • Digital Appointment Correspondence (DAC)
    • For professionals
    • Freedom to Speak Up
    • Friends, family, and carers
    • Martha’s Rule
    • Research and Development
    • Use of Force (Seni's Law)
    • Your e-Health Passport
    • Accessibility and inclusive care
  • Explore more
    • Berkshire Healthcare Charity
    • Can't find what you are looking for?
    • Nexus (Staff only)
    • Nurseries
    • Op COURAGE
    • SHaRON
    • South East Pharmacy Procurement Service
  • Follow us on Facebook
  • Follow us on TikTok
  • Follow us on YouTube
  • Follow us on Instagram
  • Follow us on LinkedIn
  • Sitemap
  • Privacy policy
  • Cookie policy
  • Accessibility statement

Copyright © Berkshire Healthcare NHS Foundation Trust 2026. Site provided by GrowCreate.