Berkshire Healthcare NHS FT RGB White LEFT
Skip to main content
  • Accessibility
  • About us
  • Our charity
  • Media enquiries
  • Work with us
  • News
Berkshire Healthcare NHS FT RGB White LEFT
Hide site
  • Conditions and services
  • Advice and resources
  • Patients and visitors
  • Locations and clinics
  • Contact us
  • About us
  • Our charity
  • Media enquiries
  • Work with us
  • News

If you need urgent help

  • Emergencies

    999

    Call if someone is in immediate danger or a life-threatening situation.

    BSL 999
  • NHS 111

    111

    Use for urgent medical help when it's not life-threatening.

    NHS 111 website
  • Talk with the Samaritans

    116 123

    Call for free, confidential emotional support, 24/7.

    Samaritans website
  • Crisis Resolution Home Treatment Team

    0800 129 9999

    Open 24 hours a day, 7 days a week. Contact for urgent mental health support in Berkshire.

  • CAMHS Crisis Line

    0300 247 0000

    Open 24 hours a day, 7 days a week. Contact for urgent mental health support for children and young people up to the age of 18 in Berkshire.

  • Other urgent support

    Visit this page for local services and urgent support.

    Other useful contacts
Back one step
  1. Home
  2. Advice
  3. Facial palsy

Advice and resources : Facial palsy

How can we help

Self-care information sheet

Download this information as a PDF document.

Download

How can we help

Self-care information sheet

Download this information as a PDF document.

Download

Overview

Facial palsy is when nerves which help control face movement stop working properly.

This means your facial muscles become weak or completely paralysed. A side of your face may start to droop or twitch. If you’re coping with a facial paralysis, your doctor may do tests to find out the cause.

Causes of facial palsy 

Facial palsy can be caused by many different things, such as:

  • skull fracture 
  • stroke 
  • tumour on your hearing nerve (acoustic neuroma), or the surgery to remove it 
  • viral infection (often linked to Bell’s palsy)
  • Ramsay Hunt syndrome (due to shingles)
  • growths on your saliva gland(s)

How you can manage your facial palsy

  • Medications – Your GP may prescribe you medication to help you manage your facial palsy, such as oral steroids (like prednisolone) to reduce inflammation and decrease the likelihood of damage to nerve bundles, or antiviral medication (like Acyclovir).
  • Eye care – If you have problems closing your eyes (blinking, sleeping), your doctor may prescribe eye drops or ointment to stop your eyes from getting too dry. You can use micropore tape to keep your eyes closed if you need help sleeping. Wraparound sunglasses or eyepatches can protect your eyes from sunlight, wind, and dust while you’re outside.
  • Mouth care – Take extra care when eating and cleaning. Chewing food and brushing your teeth may be more challenging on the affected side of your face.
  • Rest – It's important to rest, as stress may affect your recovery.
  • Exercises – Gentle facial massage can help relax muscles on the affected side. To do this, use the pads of your fingers to slowly massage your brow, temples, cheek, chin and neck. Don’t over-exercise your facial muscles, as forceful movements may affect your recovery.

When to seek help

If you feel these exercises are making your symptoms worse, take a break. You can also speak to your GP for further help. This doesn’t mean it’s anything too serious. It may be that you need some extra help to deal with the symptoms, and you may be referred to a physiotherapist. 

Related services

Musculoskeletal Physiotherapy Outpatients

  • Adults

Treatment plans to manage or improve musculoskeletal conditions, including chronic pain, recovery from surgery, and osteoarthritis.

Musculoskeletal Physiotherapy Outpatients: Go to service

Community Physiotherapy Service (East Berkshire)

  • Adults

Support at home for housebound adults who are unable to attend clinic appointments, including a personalised rehabilitation plan.

Community Physiotherapy Service (East Berkshire): Go to service

Physiotherapy Service for children and young people

  • Children & young people

Help for children and young people up to the age of 19 who have difficulties with gross motor skills, including posture and mobility.

Physiotherapy Service for children and young people: Go to service

Talking Therapies

  • Adults

A free and confidential service offering effective treatment for common mental health problems such as low mood, stress or worry.

Talking Therapies: Go to service
Back to top
Berkshire Healthcare Nhs Ft Rgb Col Left

We provide a wide range of physical and mental health services to people of all ages living in Berkshire. We operate from hospitals, health clinics and GP practices, as well as other community settings and in people’s homes.

Cqc Bhft Footer
  • Our Trust
    • Chaplaincy and Spiritual Care Service
    • Library and Knowledge Service
    • Infection Prevention and Control
    • Membership
    • Our Modern Day Slavery Policy
    • Our vacancies
    • Work with us
    • Special Educational Needs and Disabilities (SEND)
  • Support
    • Digital Appointment Correspondence (DAC)
    • For professionals
    • Freedom to Speak Up
    • Friends, family, and carers
    • Martha’s Rule
    • Research and Development
    • Use of Force (Seni's Law)
    • Your e-Health Passport
    • Accessibility and inclusive care
  • Explore more
    • Berkshire Healthcare Charity
    • Can't find what you are looking for?
    • Nexus (Staff only)
    • Nurseries
    • Op COURAGE
    • SHaRON
    • South East Pharmacy Procurement Service
  • Follow us on Facebook
  • Follow us on TikTok
  • Follow us on YouTube
  • Follow us on Instagram
  • Follow us on LinkedIn
  • Sitemap
  • Privacy policy
  • Cookie policy
  • Accessibility statement

Copyright © Berkshire Healthcare NHS Foundation Trust 2026. Site provided by GrowCreate.