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Liaison and Diversion Service

If you have been arrested or charged and need extra support because of your mental health, disability, or other vulnerability our Liaison and Diversion service could help.

We can assess your needs, inform criminal justice decision-making and help you access the right health and social care support as you move through the criminal justice system.

We can also support your family or carers.

You can access our service if you live in: 

  • Berkshire
  • Buckinghamshire
  • Hampshire
  • Isle of Wight
  • Milton Keynes
  • Oxfordshire 

Our team of professionals can assess you while you are in police custody, or at crown or magistrates’ courts.

We can also arrange to speak to you outside court or custody.

Our mental health teams and services, including Talking Therapies, are available if you need support. 

Find out how to access mental health support 

You can also find resources and guides on our website to help you if you need more advice.  

Resources to help with your mental health wellbeing

Our clinicians can assess your needs, and refer you to our Support Time and Recovery Workers. They will guide you and suggest the right health and care support for you. 

The recommendations we make may improve your wellbeing, and address the underlying needs that may contribute to your involvement with the criminal justice system.

With your consent, we may share your health information with the criminal justice system to help decision makers choose the most appropriate justice option for you.

Our teams work alongside liaison and diversion practitioners to support people going through the criminal justice system.

Find out more about our Peer Support and STR service (opens new browser tab)

Our Liaison and Diversion team provides support to UK veterans, regular and reserve, including those who have served in the Royal Fleet Auxiliary, involved in the judicial system, either with the police or the courts. 

Find out more about our Veteran's support service (opens new browser tab)

If you’re a woman who has had contact with the police or courts our liaison and diversion team could help you.

Women in custody have different needs to men. We offer all women in custody or court an assessment to see how we can support their mental, physical and personal health and wellbeing as they make their way through the justice system.

Find out more about our Women's support service (opens a new browser tab)

If you’re aged under-18 and have had contact with the police or courts, the Liaison and Diversion service can support you. We’re an NHS team who work in custody and court. We do not work for the police or courts.

We help people who have been in contact with the police.

Find out more about our Youth support service (opens new browser tab)

Our service is open to people of all ages who come into contact with the criminal justice system across Thames Valley, Hampshire and Isle of Wight, including:

  • Berkshire
  • Oxfordshire
  • Buckinghamshire
  • Milton Keynes
  • Hampshire
  • Isle of Wight

Unfortunately, we’re unable to support you if you’re not involved with criminal justice, or you have already been sentenced. 

Referrals

You can self-refer or access our service by request at any custody suite or court, using our contact details. You can also contact us once you have left custody or court, as long as you have not been sentenced.

You can also request any professional including the police, court staff, and detention officers make a referral on your behalf.  

For services across Thames Valley  

Call 0300 365 5555

Email for Berkshire LiaisonandDiversionBerks@berkshire.nhs.uk

Email for Oxfordshire LiaisonandDiversionOX@berkshire.nhs.uk

Email for Buckinghamshire LiaisonandDiversionBucks@berkshire.nhs.uk

Email Milton Keynes LiaisonandDiversionMK@berkshire.nhs.uk

 

For Hampshire and Isle of Wight

Call 0300 123 5066

Email for Hampshire LiaisonandDiversionHampshire@berkshire.nhs.uk

Email for Isle of Wight LiaisonandDiversionIOW@berkshire.nhs.uk 

We respond to referrals within 3 working days or immediately where the service is present within courts and custody suites.

We have different contact and working times across each region.

Our teams are generally available between 9am – 5pm, Monday to Friday.

If you contact us outside of these times, please leave a message and we’ll reply accordingly.

Custody suites

Abingdon, High Wycombe and Loddon Valley custody suites

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7am-8pm 7am-8pm 7am-8pm 7am-8pm 7am-8pm 7am-8pm 7am-8pm

Call 0300 365 5555 

Aylesbury, Banbury and Maidenhead custody suites

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8am-4pm 8am-4pm 8am-4pm 8am-4pm 8am-4pm 8am-4pm 8am-4pm

Call 0300 365 5555

Basingstoke, Portsmouth and Southampton Police custody suites

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am-9pm 9am-9pm 9am-9pm 9am-9pm 9am-9pm 9am-9pm 9am-9pm

Call 0300 123 5066 

Newport (Isle of Wight) custody suites 

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm 10am-2pm 10am-2pm

Call 0300 123 5066 

Magistrates / Crown courts

Oxford, Banbury, High Wycombe, Slough, Reading, Reading Crown Court and Milton Keynes

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm Closed Closed

Call 0300 365 5555 

Basingstoke, Southampton, Portsmouth and Newport (Isle of Wight) Magistrate courts and Winchester Crown Court

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm Closed Closed

Call 0300 123 5066 

Contact information for different counties

Email for Berkshire LiaisonandDiversionBerks@berkshire.nhs.uk

Email for Oxfordshire LiaisonandDiversionOX@berkshire.nhs.uk

Email for Buckinghamshire LiaisonandDiversionBucks@berkshire.nhs.uk

Email for Milton Keynes LiaisonandDiversionMK@berkshire.nhs.uk  

Email for Hampshire LiaisonandDiversionHampshire@berkshire.nhs.uk

Email for Isle of Wight LiaisonandDiversionIOW@berkshire.nhs.uk