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  • Emergencies

    999

    Call if someone is in immediate danger or a life-threatening situation.

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  • NHS 111

    111

    Use for urgent medical help when it's not life-threatening.

    NHS 111 website
  • Crisis Resolution Home Treatment Team

    0800 129 9999

    Open 24 hours a day, 7 days a week. Contact for urgent mental health support in Berkshire.

  • Talk with the Samaritans

    116 123

    Call for free, confidential emotional support, 24/7.

    Samaritans website
  • Childline

    0800 1111

    For children and young people needing help or someone to talk to.

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  • Other urgent support

    Visit this page for local services and urgent support.

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  3. Staying safe at home

Advice and resources : Staying safe at home

How can we help

General advice

General advice, support, apps and staying safe at home.

Learn more

Supporting yourself or somebody else with mental health difficulties

Young people often have to cope with many different situations and unfamiliar challenges, and the other pressures of growing up.

Learn more

Apps to help with children and young people's mental wellbeing

Ways you can help a child or young person to feel better.

Learn more

How can we help

General advice

General advice, support, apps and staying safe at home.

Learn more

Supporting yourself or somebody else with mental health difficulties

Young people often have to cope with many different situations and unfamiliar challenges, and the other pressures of growing up.

Learn more

Apps to help with children and young people's mental wellbeing

Ways you can help a child or young person to feel better.

Learn more

Overview

You can click the HIDE SITE button on this site and you will be taken away from this page to Google

Emergency 

Please call 999 or attend the local A&E department.

Support

Social isolation can increase the risk for those who are living in difficult situations at home. 

NSPCC
Visit the NSPCC website or call 0808 800 5000 for support regarding a child or a young person

Childline
If you're under 18 yourself, contact Childline on 0800 1111

Samaritans
Visit the Samaritans website to find support or for call 116 123 (24/7 support service) for free 

Make Yourself Heard campaign
Make Yourself Heard is a police campaign about how to get urgent help from the police when someone is unable to speak. This can be particular useful for victims of domestic abuse who are in the same house as the perpetrator.  After dialing 999 if the caller is unable to speak or make any sounds then you will be prompted to press 55. This will inform the police you are a genuine caller and not just a hoax or a dialling error – find out more about Make Yourself Heard.

Internet browsing

If you are not feeling safe:

  • Browse in a private space
  • Use a private browsing window. This means that your browsing history will not be saved and no cookies will be set. Here are instructions for how to do this in Chrome, instructions for Safari and instructions for Microsoft Edge
  • Have another tab or window open in the background that would be very normal for you to be visiting such as BBC News. If your privacy is compromised you can quickly revert to this site
  • If you suddenly need to close your browser window, the keyboard shortcuts will make it quicker. These are Command-W on a mac or Control-W on a PC

Safeguarding Children 

The safety and welfare of children - or safeguarding - is everyone's business. Berkshire West have produced lots of helpful information for parents and carers on safeguarding children. The website is a dedicated page with lots of information and advice for our children, parents, carers and practitioners. It covers subjects such as domestic abuse, emotional health, financial help, coping strategies for new parents, home schooling, keeping children safe online and leaving children at home.

They have also produced lots of information on safeguarding for babies: keeping babies safe from abuse, dealing with infant crying and safe sleeping.

Find out more here.

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We provide a wide range of physical and mental health services to people of all ages living in Berkshire. We operate from hospitals, health clinics and GP practices, as well as other community settings and in people’s homes.

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