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Medically Unexplained Symptoms (MUS)

If you’re feeling physical pain or sensations, such tingling in your hands and feet without any clear reason, you might be experiencing something known as Medically Unexplained Symptoms (MUS).

It can be frustrating to have medically unexplained symptoms.

You might not be sure why these sensations are happening, but the feelings are enough to disrupt your day to day life. For example, you may be having headaches more frequently which are distracting you at work.

The causes are not always clear, but they may sometimes be linked to changes in your body (physical health) or your mind (psychological health). Studies suggest that you’re not alone. About 20 to 30% of GP consultations are with people who have medically unexplained symptoms.

Symptoms can appear in different ways, such as:

  • Severe headaches
  • Changes in your eyesight, like blurred vision
  • Tremors and restricting pressure pain in hands, arms and feet
  • Fainting or collapsing
  • Dizziness, even when sat down or resting
  • Constantly feeling exhausted and fatigued, even when you’re not doing anything too active

MUS can affect any part (system) of your body.

If however your symptoms affect your nervous system, you may be experiencing Functional Neurological Disorder (FND).

Our team can offer guidance on this when you’re referred to us.

The important thing to know is that speaking to someone can help if you’re feeling distressed because of MUS.

When you’re referred to us, we’ll arrange an appointment with you. We’ll ask you to bring a list of your current medication and details of any medical procedures you’ve recently had.

We’ll ask you some questions about your medical history and how you’re feeling, so we can get to know you and your situation better. This first appointment can last up to 90 minutes.

From this assessment, we’ll work with you to create a care plan, and refer you to our other services if we think they can help.

Depending on your needs, we typically offer two forms of treatment, which can be used separately or together.

The first is our Talking Therapies service. You can refer yourself for treatment and contact our team of therapists and counsellors for guidance on different types of mental health conditions.   

Talking Therapies

Our other treatment service is called Community Psychological Medicine. If we refer you to this service, you’ll meet with one of our psychiatrists or psychologists who can assess you and offer different treatments.

If you’re already receiving care from one of our teams, such as our Community Mental Health Teams (CMHT), they will guide you on the right treatment support for you.  

You can access our service by getting a referral from your GP or care provider.

Once you’ve been referred to us we’ll send you a letter, asking you to confirm within two weeks if you’d like to opt in to our care service.

Unfortunately, we don’t accept self referrals for the full assessment.

You can however still access our Talking Therapies service for advice and support.

Talking Therapies

We have clinics in Windsor, Bracknell and Reading.

To access our service, you must be registered with a GP in Berkshire.

When you’re referred to us, we’ll arrange an appointment with you. Please do not attend our clinic until we have confirmed your appointment.

If you have any questions, you can call our team or email our Common Point of Entry (CPE) team.

Call                  01344 823333


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