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Veterans' Mental Health Transition, Intervention and Liaison Service (TILS)

If you’re a military veteran, reservist, or service personnel approaching discharge, we can help you access NHS veteran’s health and mental health services.

We are a dedicated NHS service for those who have served in the Armed Forces.

Whether you’re currently serving, or you left military service some time ago, it’s understandable that it can take time to come to terms with your experiences.

Sometimes these experiences can affect both your mental health and emotional wellbeing, such as:

  • Post-traumatic Stress Disorder (PTSD)
  • Anxiety
  • Depression
  • Controlling anger and frustration
  • Alcohol and drug misuse
  • Sleep problems

 

These difficulties may occur the first time you head home, or even years after leaving the Armed Forces.

We can help you spot the early signs of these difficulties, and offer access to early treatment and support.

Our support is available to all ex-service members of the armed forces, regardless of your rank or number of years of service. It is also available to reservists who are not currently mobilised. When you’re referred to us, we’ll arrange an initial assessment, so that we can get to know you and your situation better.

Depending on your needs, we may arrange another appointment with you to create your personal care plan.

If we think you would benefit from it, we may refer you to our Veterans’ Mental Health Complex Treatment Service (CTS) , but we’ll discuss this with you.

We can also work with local organisations to help you with areas like employment, housing, socialising, overcoming alcohol dependency, and boosting your general wellbeing.

If you’ve been discharged from the Armed Forces and you’re now a veteran, you must meet the following criteria to access our service: 

  • Be a resident in England
  • Have served in the UK Armed Forces for a full day
  • Be registered with a GP in England or be willing to register with a GP
  • Be able to provide your military service number or another form of identity to confirm your service 

When you register with your GP, be sure to tell them you have served in the Armed Forces. This will help them and us be aware of your situation if you need help in future.

Referrals

You can ask your GP, carer, or health professional to refer you to our service.

You can also self refer, or ask a family member or someone from a military health charity to refer you.

All referrals can be made through our single point of access team.

Call                  0300 365 0300

Email               Bks-tr.referralhub@nhs.net

 

You can contact us for advice before making a referral:

Call                  0118 929  6426

Email               sc.veterans@nhs.net

If you’re currently serving in the Armed Forces and looking for support, you must be a resident in England, and have an identified mental health condition. You must also meet one of the following criteria:

  • Have a discharge date from the Ministry of Defence (MOD) or be found to be unfit for continued military service by their medical board; OR
  • Have been identified by the Departments of Community Mental Health as requiring follow on psychiatric care on discharge from the MOD; OR
  • Have had a pre-release medical and been identified by your DMS GP as requiring mental health transition support; OR
  • Have had a pre-release medical before you self-refer

Referrals

You can ask your GP, carer, or health professional to refer you to our service.

You can also self refer, or ask a family member or someone from a military health charity to refer you.

All referrals can be made through our single point of access team.

Call                  0300 365 0300

Email               Bks-tr.referralhub@nhs.net

 

You can contact us for advice before making a referral:

Call                  0118 929  6426

Email               sc.veterans@nhs.net

We provide support across all of South Central, including Berkshire, Oxfordshire, Buckinghamshire, Hampshire, and Isle of Wight.

We also work in partnership with Avon and Wiltshire Partnership across the South West, including Devon, Cornwall, Dorset, Somerset, Bristol, Gloucestershire and Wiltshire.

 

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am - 5pm 9am - 5pm 9am - 5pm 9am - 5pm 9am - 5pm Closed Closed

 

If you feel that you’re not able to cope before you’re assessed by our team, you can get help by calling 111, or asking your GP for an emergency appointment.

If you, or someone you know is in immediate danger, then please call 999. 

Be sure to tell the person you speak to you have served in the Armed Forces so they can provide the right support.

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