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Reception/Administration

Image of a receptionist on the phone

We're looking for volunteers to work with and support our Children's Development Centre, part of our Children and Young People's Integrated Therapies service, at St Mark's Hospital in Maidenhead. 

Our experienced team provides Occupational Therapy, Physiotherapy, Speech and Language Therapy and Dietetic services. 

Available times to volunteer:

Monday Tuesday Wednesday Thursday Friday
9am - 1pm 9am - 1pm 9am - 1pm 9am - 1pm 9am - 1pm
1pm - 5pm 1pm - 5pm 1pm - 5pm 1pm - 5pm 1pm - 5pm

Personal characteristics/specification for this role:

  • Good communciation skills and a friendly, approachable manner
  • Clear understanding of confidentiality
  • Good organisational skills
  • Able to work as part of a team and within boundaries under the direction of admin team manager
  • Understanding of responsibility for health, welfare & safety of yourself and others (compliance with Health & Safety regulations)
  • Wear volunteer I.D. badge

This role includes:

  • Assisting with filing, photocopying and basic office support
  • Assisting with keeping the reception area clean and tidy
  • Supporting the team in managing the lists of appointments/therapists for each day and liaising with therapists on any details or queries
  • Assisting with the access to outlook email and the room diary
  • Accessing RIO diaries to review/check appointments (training will be arranged)
  • Taking telephone messages and documenting /referring on as appropriate
  • Meeting and greeting patients

We can offer:

  • Local induction from a friendly team
  • Job satisfaction
  • Friendly and helpful staff to work with
  • Relevant training
  • Insight into the work of Children’s Services

If you're interested in volunteering, please contact Tracy Keating-Verga, Business and Performance Manager.

Email: tracy.keating-verga@berkshire.nhs.uk

Phone: 07776166524