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Feedback Collection Volunteer, Nutrition & Dietetics

We're looking for volunteers to help collect feedback from nutrition and dietetics patients. Our Community Nutrition and Dietetic Service run outpatient clinics across Berkshire, to help with healthy eating and managing their weight.

Your role will involve interviewing patients after their appointment with the dietetics team, and asking them to complete a short feedback form on a handheld CRT machine.

Feedback collection is important to us. It gives patients the opportunity to tell us about their care experience, and how we might improve our services. It also lets hear about the good examples of how our teams are providing outstanding care.

We’re looking for volunteers to help us for a three hour session each week (Monday to Friday). Hours are flexible and you can choose the location to best suit you in either East or West Berkshire:

East Berkshire

  • King Edward Hospital, Windsor
  • St Marks Hospital, Maidenhead
  • Skimped Hill Health Centre, Bracknell
  • Farnham Road GP clinic, Slough

West Berkshire

  • Tilehurst Clinic, Reading
  • Wokingham Hospital
  • West Berkshire Community Hospital, Thatcham

Personal characteristics/specification for this role:

  • Good communicator
  • Good written and spoken English
  • Organised and flexible
  • Friendly and supportive
  • Clear understanding of confidentiality
  • Have responsibility for the welfare & safety of yourself and others in compliance with health and safety regulations

This role includes:

  • Working with the dietitians to see which patients to approach
  • Interviewing patients after their appointments and asking them to complete a short feedback form
  • Sharing the feedback received with the dietitians

While this role focusses on collecting feedback, there may be the opportunity for you to get involved with our other projects depending on your availability, experience and interest. 

What we can offer:

  • Local induction from a friendly team
  • Insight into the Nutrition and Dietetic Service
  • Liaising with patients and carers
  • Training on how to use handheld CRT machines to collect feedback


If you're interested in volunteering, please contact the dietetic team leader for either East or West Berkshire:

East Berkshire

Joseph Took, Dietetic Team Leader

Call:                 01753 636724

Email:              joseph.took@berkshire.nhs.uk

West Berkshire

Carolyn Jones, Dietetic Team Leader
West Berkshire Community Hospital

Call:                 01635 273710

Email               carolyn.jones@berkshire.nhs.uk