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Protecting your data

When you use our services, we’ll ask for and record some personal and health information that helps us treat you now and in the future.

We have a legal duty under the Data Protection Act 1998 to act in line with the eight key principles and keep any information you give us confidential.

Sharing your information

To make sure you get safe and effective care, we share the information we collect with your other healthcare professionals, such as your GP, NHS Direct or other local NHS Trusts. This helps us make sure the treatment we give you doesn’t interfere with any other treatments you’re already receiving.

If we need to contact another agency, we’ll always ask for your permission first. We’ll only share your information without permission if we think there are child protection issues or that someone else may at risk of harm.

Other ways we use your information

The information we collect about our service users helps us to monitor and plan our services to make sure we’re providing the right care in the right places. When we use information in this way, it’s always anonymous.

We might also use your information to help us with clinical audits, research projects and staff training and education. Again, we will always do this anonymously.

If you’re worried about your information being shared, or if there is something specific you don’t want shared, please let us know as soon as possible.

Accessing your health records

The Data Protection Act 1998 also gives you the right to see any personal information we hold about you. You can make a request to see your records by filling out our request form.

Download our request form

You can also request an amendment to your health and social care records if you think they’re wrong.